31, Report:
#6043
Posted Date:
May 11 2002
Umax Scanners, No support, No after the sale service, Machines doesn't work
I purchased a Umax scanner and it worked for a short time then I began having problems. I have sent 40 - 50 e-mails requesting support, however they are not answered. One day I sent 25 e-mails requesting help and not one was answered. I obtained their stated address and phone num...
Entity
Categories: Computer Manufaturers
32, Report:
#16042
Posted Date:
Mar 06 2002
umax in usa? forget about it!
I purchased a Umax astra 1220u only 2 years ago. The Company's website has no drivers available if I want to upgrade my pc to Win XP. If I navigate to their europe support site I can find XP drivers for my model scanner 1220u but, I'm not so sure they would work since they are writt...
Entity
Categories: Computer Manufaturers
33, Report:
#7005
Posted Date:
Oct 07 2001
COMPUTER PERSONALITIES, AKA.VIDEO COMPUTER STORE consumer computer Rip-off PRINTER & SCANNER LESS
PURCHASED A COMPUTER PACKAGE ORDER#F673323 WAS TO BE A COMPLETE KIT COMPUTER, MONITER, SCANNER BY UMAX, PRINTER BY LEXMARK #Z42. SENT CASHIERS CHECK FOR THE TOTAL AMOUNT OF:$2,147.00.
FIRST OF ALL THE ORIGINAL COMPUTER PACKAGE THEY RAN OUT OF SECOND IT TOOK THEM 2-3 MONTHS BEFO...
Entity
Categories: Computer Dealers
34, Report:
#6311
Posted Date:
Aug 23 2001
UMAX RIP OFF
If you are considering purchasing any Umax/Astra scanners I would suggest going to their webpage and calling their support phone number or requesting e-mail support first. It is non-existent. And there is no way to call in to the company. If you buy their products and have any pr...
Entity
Categories: Computer Manufaturers
35, Report:
#1718
Posted Date:
Mar 26 2001
Umax Scanner Rebate Rip-off *Consumer Advise
I purchase a Umax Scanner Astra 2000U at Best Buy in Dec 1999 with a rebate coupon which I mail in before the deadline 1/31/2000.
I received a postcard rejection due to postmark date. I mailed the rebate 4 days before the deadline. Now Umax wants proof of me mailing it before ...
Entity
Categories: Computer Manufaturers
36, Report:
#2303
Posted Date:
May 22 2000
UMAX SCANNER LIDS ARE DEFECTIVE
HERE IS WHAT I SENT UMAX:
I own a UMAX Astra 1220S flat bed scanner, and the tiny plastic hinges snapped off of the top when I simply opened the top to scan a document. From looking at these tiny pieces of plastic I assume this is a common problem. Can you help me?
HERE'S WHAT...
Entity
Categories: Electronic Manufacturers
37, Report:
#1018
Posted Date:
Dec 18 1999
Umax Rebates
I have purchased two Umax Scanners,one in the USA and one in Canada. Both came with rebate coupons which were submitted with required information and purchase receipts.
Inquiries to Umax via e-mail were initially responded to asking for more information on the rebates. This was se...
Entity
Categories: Con Artists