801, Report:
#8421
Posted Date:
Nov 30 2001
GE-Zurich Warranty Management Inc.
I purchased a Hewlett Packard PC with the 3 yr extended warranty by GE-Zurich at a cost of $319.00
On 11-23-00 I called Zurich to file a claim on the monitor which went out. I was told by them through the course of a 2.5 hr phone call that I would recieve a new monitor within 3-5...
Entity
Categories: Insurance Companies
802, Report:
#7711
Posted Date:
Nov 13 2001
Best Buy Customer Service no service at all
Hello my name isSS and until yesterday I was a frequent Best Buy customer. On October 30, 2001I visited the store in Aurora, Illinois and purchased a Western Digital HardDrive model #WD400ABRTL. During the car ride home I opened the sealed box todiscover that the installation hardwa...
Entity
Categories: Audio & Electronic Retail Stores
803, Report:
#6595
Posted Date:
Sep 16 2001
Compaq ..Customer Service? Yeah, right!!!!
My husband and I purchased two Presario 1701c laptops. Theyve worked great ever since we got them. I called Compaq to buy some accessories (carrying cases, mobile adapters, zip drive, etc.) I made my purchase over the telephone and received an order number.
When I got off the ph...
Entity
Categories: Computer Manufaturers
804, Report:
#4431
Posted Date:
Aug 09 2001
Circuit City refused return of defective brand new HP computer *UPDATE
SMALL CLAIMS COURT
MARC SCHARF vs. CIRCUIT CITY
FEBRUARY 28, 2001
BACKGROUND SUMMARY
8/5/00
Original computer purchase: Compaq brand. It died after 1 hour use. I got a replacement machine.
8/11/00
This second machine slowed noticeably. After more l...
Entity
Categories: Computer Stores
805, Report:
#5388
Posted Date:
Jun 10 2001
Sears, annoying & harrassing, satisfaction guanteed bull!
I purchased a Packard Bell computer with a Sears charge card and had nothing but trouble with it the day we brought it home. I didn't even have the computer home 24 hours and it took a dump on me.
I called Sears and they said someone would come to our home to look at it. No o...
Entity
Categories: Department & Outlet Stores
806, Report:
#4922
Posted Date:
Apr 14 2001
Comp USA worthless warranty
I purchased a $300 piece of worthless paper at Comp USA when I purchased my computer a year and a half ago. The repair warranty provided for 3 years of in home service on my Packard Bell. Well I need it now. I called the provider Warren tech and it was arranged to come out, and they...
Entity
Categories: Audio & Electronics Shops
807, Report:
#3676
Posted Date:
Oct 26 2000
Circuit City Rebate Ripoff
I went into Circuit City on Labor Day, 9/4/00 to purchase a computer. I asked the salesperson (D. D. Westin, according to my receipt) for the best value on a computer. I was directed to the HP6730 and told that if I bought the package of computer, monitor, and printer, that I would ...
Entity
Categories: Audio & Electronic Retail Stores
808, Report:
#2419
Posted Date:
Jun 10 2000
NEC/PACKARD BELL COMPUTER SUPPORT IS A FARCE
I don't know who is reading this but I can tell you that when I chose NEC, as the company whom I thought was a reputable company, I never dreamed that I would have the poor experience that I am having at the moment.
I have had nothing but problems since I bought my computer. I se...
Entity
Categories: Computer Service & Repair
809, Report:
#2002
Posted Date:
Apr 07 2000
Internet Service Provider
My ISP ( Bayside Surfcity ) 3822 Jefferson Davis Hwy., Fredericksburg, Va. has problems. It has told customers it has an agreement with another provider and we will get service from the other provider but only 50% of the service we have paid old provider.
I have filed a compaint w...
Entity
Categories: Consumer Services
810, Report:
#1312
Posted Date:
Feb 21 2000
Rebate rip-off
I bought a Hewlett Packard computer package from Best Buy which included a $100 rebate. I jumped through all their hoops in filing for my rebate. I mailed it in on Dec. 4, 1999 and their rebate said all requests must be postmarked by 12/6/99 so my postmarked request was under the ...
Entity
Categories: Computer Manufaturers