1, Report:
#1527529
Posted Date:
Jul 13 2023
Sears Home Services Violated Master Protection Agreement Hoffman Estates IL
Please see below notes and Sears Home Warranty File with additional information below “Sears Timeline.
1) Sears violated their Master Protection plan back in 2014 when they did not replace the washer that was covered under their warranty that we payed for. Instead, the technician ...
Entity
Categories: Home appliances
2, Report:
#1526416
Posted Date:
May 18 2023
Sears home warranty Cinch home services In at least 8 separate visits to perform repairs on refrigerator. Never fixed and actually at one point broke it further Hoffman estates Illinois
Purchased Sears Home Warranty in 2021. Company came to house no less than 8 times to perform the same repair on refrigerator. They not only didn't fix it at one point they actually broke it further. No replacement appliance was offered as their website and policy claim. When I final...
Entity
Categories: Home Warranty Companies, Home Warranty Company, Home warranty
3, Report:
#1525337
Posted Date:
Mar 26 2023
Cinch Home Warranty Refused to help/ False Advertisement
This email is for Steve Upshaw, Chris Askew, Paul Sherman and Ron Donohoe. I know you are not regulated like the financial industry but consider this my attempt at an officer letter, you will be receiving follow up in the mail as well.
I have never worked with the worst custom...
Entity
Categories: Home Warranty Company
4, Report:
#1522716
Posted Date:
Nov 21 2022
CINCH CINCH/SEARS Fail to provide repair services Fort Lauderdale Florida
The company promises services the won't provide. They charge a monthly fee and a deductible. Despite these- payment I was conected to a company (HVAC SVCS -914-821-7126) that didn't return my calls. My water heater failed more than a week ago and nobody can resolve my problem. Mea...
Entity
Categories: repairs and services
5, Report:
#1520673
Posted Date:
Aug 22 2022
CINCH CINCH HOME WARRANTY, SEARS HOME WARRANTY FAILURE TO PROVIDE SERVICE. BOCA RATON FLORIDA
I'VE BEEN TRYING FOR 5 MONTHS TO GET A REPLACEMENT PART FOR MY STEAM BOILER. FOUR TIMES THE VENDOR FOR CINCH HAS SENT THE WRONG PART; THE VENDOR DOESN'T COMMUNICATE WITH ME AT ALL; AND CINCH JUST SAYS THEY'LL LOOK INTO IT. I'M WORRIED THAT I'LL HAVE A NON FUNCTIONAL BOILER COME WINT...
Entity
Categories: Home Warranty Company
6, Report:
#1518298
Posted Date:
May 10 2022
Cinch Home Services Service request Durango, CO 81301, USA CO
When I called to get my dryer fixed, I was required to pre-pay for the service call and wait for an assigned technician. After waiting for five days, no technician was assigned, and no attempt was made by Cinch to explain the lack of response. I called a local technician myself ...
Entity
Categories: Home Warranty Companies, Home warranty, Home Warranty Company
7, Report:
#1513145
Posted Date:
Oct 27 2021
Cinch HS Cinch Home Warranty Cinch Home Services Total Protect Home Service Plan Warranty Protection Home Warranty Protection Ripped us OFF and then kicked us OUT! Boca Raton FL
Cinch is HORRIBLE! They try and deny any item they are called to repair. We had Total Protect many years and then they became Cinch. It has always been a nightmare and has only gotten worse. We have, most times, had to pay out of our pockets in addition to the $125 Service C...
Entity
Categories: Home Warranty Companies, Home warranty, Home Warranty Company
8, Report:
#1512730
Posted Date:
Oct 13 2021
Sears Home Warranty Cinch Will not honor replacement of defective appliance
This warranty is offered usually at the time of service by an affiliated repair service. In this case, A&E Factory Service wanted to charge me $500 to replace the frost sensor on a Kenmore Elite refrigerator. If I joined the Sears Home Warranty (Cinch) program they would only charge...
Entity
Categories: Home Warranty Companies, Home warranty
10, Report:
#1503372
Posted Date:
Dec 29 2020
Cinch home service The insurance company do not want to pay for my ac unit Fort Lauderdale Florida
I have been paying my policy rigorously every month. I bought the policy from Sears and now I realize that its with Cinch, don't know if Sears sold them the contract.
Have have been having problems with my ac unit for more than 3 months and the company was sending me a provider ...
Entity
Categories: warranty, home warranty