1, Report:
#1526669
Posted Date:
May 30 2023
Ancestry.com Purchased 3 test kits, they lost or activated under wrong account and refused to refund Lehi Utah
I purchased 3 test kits. Activated the code as instructed for 1 and mailed it off. Never received test results. Called them and they said the kit was activated by a different email account. They verified I am the person that purchased the kit. But they told me they could not provide...
Entity
Ancestry.com, Lehi, Utah, 1
Author
Jay, Nevada, United States
Categories: ancestry DNA analysis and report, Family Tree DNA
2, Report:
#1507555
Posted Date:
Apr 29 2021
AncestryDNA Never received DNA results
I sent the kit in on December 31st and it says results in 8 weeks, I received an email stating there were delays due to Covid in February and another email saying it would be another 4 to six weeks in March and another email saying I would have the results by April 28th and still no...
Entity
AncestryDNA , 1
Author
Judicat36, Chicago, Illinois, United Sta...
Categories: ancestry DNA analysis and report
3, Report:
#1502399
Posted Date:
Nov 30 2020
ANCESTRYbyDNA No Refund for Bogus results/Now company closed
I was new to Ancestry tests & this was being marketed as Ancestry.com DNA test. I have 2 adopted daughter with unknown ancestry. I bought 3 kits. Now can no longer access any info on them. So SAD.
Entity
ANCESTRYbyDNA, 1
Author
Consumer.Advocate, KY, United States
Categories: ancestry DNA analysis and report
4, Report:
#1493332
Posted Date:
Mar 26 2020
CRI Genetics Never produced results
I purchased a kir, registered it, performed the swab tests and returned the kit as instructed. I called after a few weeks and was told someone would contact me. That was over a month ago and still no word or results. I am very disappointed.
Entity
CRI Genetics, 1
Author
Skyler, BRONX, United States
Categories: DNA or Genetics test, ancestry DNA analysis and report
6, Report:
#1476038
Posted Date:
Mar 27 2019
My Heritage DNA Never gave me the product no idea no idea
We just needed a simple DNA test to see if my grand daughter has Indian blood. I ordered it 2/1. Never got it. Called, was told UPS could not deliver. Hmm, I get almost daily deliveries. Shipped again. Never got it, Called on 3/26 and demanded a refund now. Was tol...
Entity
My Heritage DNA, no idea, no idea, 1
Author
Chris, Kannapolis, United States
Categories: Internet Fraud, Online, internet, online purchase, ancestry DNA analysis and report
7, Report:
#1467718
Posted Date:
Nov 19 2018
23andme took my money, did not send my information
I purchased this kit last summer, collected and sent saliva sample as instructed, sealed and returned in postage paid box. Purchase price about $69. never got results. The numerical code they sent did not work. The phone number menu does not connect you to anyone.&...
Entity
23andme, 1
Author
mary peck, Florence, Alabama, United Sta...
Categories: ancestry DNA analysis and report