1, Report:
#1490065
Posted Date:
Jan 07 2020
Inmate Canteen Bought a promo package and was unable to use as directed. No phone # to contact wont reply to emails
I went online and purchased a unlimited for 7 days promo package. I put $10 on my daughters account and then selected the promo deal, was also charged $8.95 just to buy said package. My daughter was able to use it for the first day (approximately 8 hours) . Then it quit working and ...
Entity
Inmate Canteen, 1
Author
Michelle, St. Joseph, MO, United States
Categories: Correctional Facilities / Jail, Jail phone calls
2, Report:
#1489201
Posted Date:
Dec 18 2019
Touchpay Touchpay Direct Over-priced service Coppell Texas
When making a phone call to a loved one, even a local call, you are charged a fee like you would have back in the "long-distance call" days of the past. Not only that, you have to go through a company that adds a fee of their own to the call. Shame on our government for allowing...
Entity
Touchpay, Coppell, Texas, 1
Author
Billy, San Angelo, TX, United States
Categories: Jail phone calls
3, Report:
#1467042
Posted Date:
Nov 09 2018
GTL CONNECT NETWORK STOLE $50- PUT $50 into an account for an inmate and then they MOVED the inmate to a different facility and they REFUSED to transfer the $50 to where the inmate was transferred to, so they could use the money, and they refused to refund the $50 also........ SOOOO, i guess they think they are keeping $50 for free... NOPE... I'm also filing a chargeback with my bank. KARNES CITY TX Texas
I contacted GTL ConnectNetwork, and spoke to a Mr. Vasquez, who stated the $50 that was deposited is not eligible for a refund.... even though the facility transferred the inmate to a different facility, they will not transfer the money for him to use, and they will not refund the m...
Entity
GTL CONNECT NETWORK, KARNES CITY, TX, 1
Author
Jerry, NASHVILLE, TN, United States
Categories: RIP-OFF, Suspected fraud, Correctional Facilities / Jail, Jail phone calls
4, Report:
#1461055
Posted Date:
Sep 16 2018
InmateConnections.com TURNKEY CONNECTIONS They are a rip off as far as trying to reach an inmate via their video visitation Other
Jail provides me only one alternative to deposit money to my son incarcerated in Bates County, MO. For their video visitation. They have no explanation of if your money was received to connect nor do they provide any assistance as to the call log.
Entity
InmateConnections.com, 1
Author
Martha, Overland Park, KS, United States...
Categories: Jail phone calls
5, Report:
#1452625
Posted Date:
Jul 20 2018
INMATE CANTEEN RIPPED ME OFF for $35.50! STILL WAITING for REFUND! RIVER FALLS WI Wisconsin
I put funds on a family member's account, they were released from custody on June 19th, and I asked for a refund for $35.50. As of today I have still not received the refund, but I was told the "processing time for a refund is 60 - 90 days". I replied that was unacceptable, because ...
Entity
INMATE CANTEEN, RIVER FALLS, WI, 1
Author
Josh, Salem, United States
Categories: Jail phone calls
6, Report:
#1452260
Posted Date:
Jul 18 2018
pigeonly DO NOT SEND MONEY TO THIS SITE Nevada las vegas
THIS IS A FAKE SITE THEY ARE TAKING PEOPLES MONEY AND NOT PROVIDING ANY OF THE SERVICES THEY CLAIM TO OFFER. NO ONE ANSWERS THE NUMBER PROVIDED ON THE WEB SITE AND IF YOU TRY TO CANCEL YOUR ACCOUNT THEY BILL YOU FOR THE TIME YOU HAVE PAID FOR AND CANCEL THE SERVICE NO REFUNDS IT DOE...
Entity
pigeonly , Nevada , las vegas , 1
Author
Jenelle, Lodi, United States
Categories: Jail phone calls
7, Report:
#1451977
Posted Date:
Jul 16 2018
InmateAid Sold me unusable access numbers for inmate. KS
Relative in jail in Kansas so I tried to purchase InmateAid for three numbers. They say they give you local numbers, something they stress, but I got Louisiana numbers, which did not work. Multiple weeks of attempting to contact them all failed, by phone, (never answered), throu...
Entity
InmateAid, KS, 1
Author
Butch, alcoa, United States
Categories: Jail phone calls
9, Report:
#1444133
Posted Date:
May 22 2018
Inmatecall.com supposedly they network through some of the other jail calling service providers they took money that was not due to them from my account and will not respond to refund it Internet
I tried their service in Dec 2017 and after making 1 call using their service, I discovered that it did not save me any money, therefore I cancelled the services immediately following that. They were suppsoed to refund my money and I was told it would take approximately 7 to 10 days...
Entity
Inmatecall.com, 1
Author
LTK, Mason, United States
Categories: Jail phone calls