21, Report:
#1325418
Posted Date:
Aug 30 2016
Sierra Springs DS Services Terrible customer service, does not follow through with what they say they will do Lubbock TX
We used Sierra Springs in our Amarillo and Lubbock offices. We never had issues with our Amarillo service, but the Lubbock service was sporadic and unreliable. After several months of these issues, we decided to cancel our service in early May, 2016, and switch companies. We schedul...
Entity
Sierra Springs, Nationwide, 1
Author
mmcox26, Amarillo, Texas, USA
Categories: Bottled Water Delivery
22, Report:
#1314382
Posted Date:
Jun 30 2016
SPARKLETTS WATER Water delivery services Nationwide Nationwide
Do not ever sign up with this water service: Sparkletts is the worst - absolutely the worst - service provider I have ever dealt with. After delivering three bottles every two weeks even though, I've signed up for four week delivery of three bottles of water, and after tons of calls...
Entity
SPARKLETTS WATER, Nationwide, 1
Author
Cela A, Houston, Alabama, USA
Categories: Bottled Water Delivery
23, Report:
#1303456
Posted Date:
May 04 2016
Sparkletts water Worst customer service Nationwide
I have had Sparkletts water for over 5 yrs now, recently we have had a new driver assigned to our account. WORST THING THAT COULD HAVE EVER HAPPENED!!!
our driver never does what is requested, I have called in daily to get a replacement cooler as mine currently leaks and does not...
Entity
Sparkletts water, Nationwide, 1
Author
Desiree, Winnetka, California, USA
Categories: Bottled Water Delivery
24, Report:
#1294485
Posted Date:
Jul 19 2016
Deep Rock Water Where's My Water - Charge without delivery Denver CO Colorado
Complaint Type: Consumer to Business Complaint
Nature of complaint: Customer Service Issues
Problem description: I cancelled services mid 2015 for Non-delivery of water. The only times that they would deliver would be if I called them to let them know that they had misse...
Entity
Deep Rock Water, Nationwide, 1
Author
Phil, Denver, Colorado, USA
Categories: Bottled Water Delivery
25, Report:
#1281824
Posted Date:
Jan 23 2016
DS Services Crystal springs Doesn't deliver Mableton Georgia
Ordered water delivery service in good faith. After initial delivery I never saw another delivery again. Several phone calls with very lengthy wait times and promises to deliver but nothinG. My last call to cancel and have the bottles and equipment picked up was scheduled. Of cour...
Entity
DS Services, Mableton, Georgia, 1
Author
Nancy, Burlington, New Jersey, USA
Categories: Bottled Water Delivery
26, Report:
#1275769
Posted Date:
Dec 22 2015
DS Services of America Crystal Springs water Standard Coffee Very poor customer service. Dose not follow through with requests Raleigh North Carolina
Jim McDonald was a walk in salesman from DS services and we signed up for coffee and water with them back in october or November of 2014. By mid 2015 the coffee was not arriving on time and I asked to cancel services by july.
Jim complained that he would not recieve his commision ...
Entity
DS Services of America, Nationwide, 1
Author
Motorcycle Salvation, Benson, North Caro...
Categories: Bottled Water Delivery
27, Report:
#1260106
Posted Date:
Oct 09 2015
Sparkletts Sparkletts, Los Angeles, CA Stay away From Sparkletts Los Angeles Texas
I signed up for Sprakletts in May 2015 for home water delivery . The delivery person Alfonzo would not deliver on time agreed , but would just show up in the morning and drop off the water without picking up the bottles . We accumulated 18 bottles . I tried customer service , but...
Entity
Sparkletts, Dallas, Texas, 1
Author
Vera, Los Angeles, California, USA
Categories: Bottled Water Delivery
28, Report:
#1256697
Posted Date:
Sep 23 2015
sparkletts Warer Awful service. No customer service avail. It's a waste of time and money. Los Angeles California
I thought arrowhead was bad. These guys make arrowhead water look like saints. The Delivery guys cheat you out of your bottles. I had 8 bottle in my driveway to collect and the delivery guy lied and reported only 4 collected. I called customer service and it seemed as if they were r...
Entity
sparkletts Warer, Internet, 1
Author
the h20 guy, Los angeles, California, US...
Categories: Bottled Water Delivery
29, Report:
#1238802
Posted Date:
Jun 30 2015
DS Water Services, Inc. dba Sparkletts Company charged me $153.99 when I cancelled my account just because they could Dallas Nationwide
After I cancelled my account I was charged $153.99. Since I had autopay set up, my account was already debited by the time I found it. When I called the company to find out why they just apologized with no explanation and offered to refund me. I demanded to know what the charge was ...
Entity
DS Water Services, Inc., Nationwide, 1
Author
Mark, California, USA
Categories: Bottled Water Delivery
30, Report:
#1237795
Posted Date:
Jun 25 2015
sparkletts water service Wait time for a customer service is at least 30 minutes...I have several accounts with them and since day one my accounts were not consolidated like I asked. The water service is always always late...forcing me to call and speak to the rude representatives who never seem to know what's going on...then they promise me a delivery never happens. I have been dealing with this for a year now! They also hang up on you and managers seem just as careless. The worst company ever!!!! They are under staffed and at this rate I am sure they will soon go out of business. it has been 3 weeks and although I am on autopay I have not received any water delivery!!! Nationwide
Sparkletts isn't the worst water delivery service! They lack customer service, timely deliveries, under staffed, 30 plus minutes hold times, and extremely rude representatives including managers!
I wouldn't recommend this company to my worst enemy! We have several accounts and are...
Entity
sparkletts water service, Nationwide, 1
Author
sara, Antioch, Tennessee, USA
Categories: Bottled Water Delivery