I filled out a refund request and in the midst of filing paperwork I lost the sticker with the serial number on it and that was the hold up in the beginning and then i finally found the photo copy of the serial number so i contacted them and they were denying my refund again because I no longer had the dryer and I had already told them after they said they were going to refund me that i had disposed the old dryer due to limited space in my house.
I also told them that i had proof of the dryer being given away for junk and they could talk with the man that picked up the dryer plus I still had part of the non-working dryer in my wash roomthat was left behind by accident. I also told them that the man that picked up the dryer provided me a written statement that I could have notorized and sent to them. They still denied my refund. I would like for you to look into my refund from Samsung. I am legally entitled to my refund.