Shawangunk
SOCKSVILLE,#2Consumer Suggestion
Wed, July 02, 2003
Your report makes no sense at all whatsoever. First you say that you agreed to a three-year contract with Compuserve. Then you say you signed up in 8/02 and tried to cancel in 3/03. That's not even one full year, let alone three!! Compuserve does not owe you any money!! You owe Compuserve for 2+ years of service. If you sign a three-year contract, you cannot cancel until AFTER your contract is up. That means, since it was 8/02 when you joined Compuserve, you must keep your service until 8/05!!! Obviously the customer service dept was just having fun with you by giving you the run-around. Customers that always want to get something for nothing are fun to jerk around sometimes.
Shawangunk
SOCKSVILLE,#3Consumer Suggestion
Wed, July 02, 2003
Your report makes no sense at all whatsoever. First you say that you agreed to a three-year contract with Compuserve. Then you say you signed up in 8/02 and tried to cancel in 3/03. That's not even one full year, let alone three!! Compuserve does not owe you any money!! You owe Compuserve for 2+ years of service. If you sign a three-year contract, you cannot cancel until AFTER your contract is up. That means, since it was 8/02 when you joined Compuserve, you must keep your service until 8/05!!! Obviously the customer service dept was just having fun with you by giving you the run-around. Customers that always want to get something for nothing are fun to jerk around sometimes.
Shawangunk
SOCKSVILLE,#4Consumer Suggestion
Wed, July 02, 2003
Your report makes no sense at all whatsoever. First you say that you agreed to a three-year contract with Compuserve. Then you say you signed up in 8/02 and tried to cancel in 3/03. That's not even one full year, let alone three!! Compuserve does not owe you any money!! You owe Compuserve for 2+ years of service. If you sign a three-year contract, you cannot cancel until AFTER your contract is up. That means, since it was 8/02 when you joined Compuserve, you must keep your service until 8/05!!! Obviously the customer service dept was just having fun with you by giving you the run-around. Customers that always want to get something for nothing are fun to jerk around sometimes.
Shawangunk
SOCKSVILLE,#5Consumer Suggestion
Wed, July 02, 2003
Your report makes no sense at all whatsoever. First you say that you agreed to a three-year contract with Compuserve. Then you say you signed up in 8/02 and tried to cancel in 3/03. That's not even one full year, let alone three!! Compuserve does not owe you any money!! You owe Compuserve for 2+ years of service. If you sign a three-year contract, you cannot cancel until AFTER your contract is up. That means, since it was 8/02 when you joined Compuserve, you must keep your service until 8/05!!! Obviously the customer service dept was just having fun with you by giving you the run-around. Customers that always want to get something for nothing are fun to jerk around sometimes.