Chris
Defiance,#2Author of original report
Thu, October 09, 2003
Hello, I wanted to let every one know that I have been fighting to get my money back from my bank. As you see in my report, I sent email to get my money back. Today, I did receive a deposit slip from First Feberal for $ 239.95 for the debit that was taken from my account. I am now working to get the nsf. fees returned to me as well. Please, keep on top of your banks and get them to return your money. It is not only the princible of the matter, it is the Integrity of the Bank as well. God Bless,
Chris
Defiance,#3Author of original report
Tue, October 07, 2003
John C. Wahl, I am sending this to you after speaking to my local branch. I had a problem that occured in July of this year. A company "without" my authorizations did an electronic check on my account. I filed a police report and the affidavit with the bank. However, the local branch will not return my money due to them not being able to find the company that did it. This is not acceptable. I am a customer who in trust my households income to First Federal. We are retired and ever penny counts to us. I have tried to get the bank to return the money on several occasions but they say no. This is not my fault and I realize that the bank does not "think" it is there fault. However, it would seem to me that the bank authorized this company to with draw money from my account without my authorization. First Federal "is" responsible for my money that I entrust to them. I have done everything I can to show the bank that fraud was committed and yet they will not return my money. I have filed a complaint with Federal Trade Commission, telephone # 1-877-382-4357 as well as DTP. Of Banking at: 1-800-848-3792. I filed a complaint at the following sight...http://www.badbusinessbureau.com/ If you would like you may go to the sight and in the search field enter Clear Credit Solutions. There you will see by far, that we are not the only persons that this company illegally took money from bank accounts with out authorization. I have been working with Elaine & Barb on this, as of today they will not return any of the $ 490.00 that was stolen from us. The $ 240.00 caused items on our account to go N.S.F.. Even after we closed the account and opened a new one they still allowed the company that they both new was illegally taking "our" money, to continue to do so. I would like you to know that I read the Mission Statement that is listed on the sight. Well, by far this is not so true. It is clear to us that the banks Integrity is very much in jeopardy. We are not the only ones from First Federal. Please, tell me what more can I do to get back "our" money that was illegally obtained from the "bank" that we in trusted it to. I am sure that you know this but I want to list it for you again, so that you see that in fact this does not seem to be holding true. Mission Statement Our mission is to be the premier financial services institution in every market we serve while generating a solid return on the investment of our stockholders. We will accomplish this mission through our commitment to the following core values: Innovation We will provide our customers the financial service products that reflect their needs. We will take the initiative to identify, create and implement those products and services. Efficiency We will utilize all appropriate human and technological resources to serve our customers in a timely and effective manner. Accuracy We will strive to always do it right the first time. Consistency We will do it the same way every time and at every location. Friendliness We will make doing business with our companies an enjoyable experience for our customers. We will make working for First Defiance Financial Corp. an enjoyable and rewarding experience. We will implement this mission by personalizing an adhering to these core values. Through this process, we will be successful and we will all share in the fruits of that success. I will as well attach my report that I filed with Rip Off Report. Very Unhappy,
Chris
Defiance,#4Author of original report
Tue, October 07, 2003
John C. Wahl, I am sending this to you after speaking to my local branch. I had a problem that occured in July of this year. A company "without" my authorizations did an electronic check on my account. I filed a police report and the affidavit with the bank. However, the local branch will not return my money due to them not being able to find the company that did it. This is not acceptable. I am a customer who in trust my households income to First Federal. We are retired and ever penny counts to us. I have tried to get the bank to return the money on several occasions but they say no. This is not my fault and I realize that the bank does not "think" it is there fault. However, it would seem to me that the bank authorized this company to with draw money from my account without my authorization. First Federal "is" responsible for my money that I entrust to them. I have done everything I can to show the bank that fraud was committed and yet they will not return my money. I have filed a complaint with Federal Trade Commission, telephone # 1-877-382-4357 as well as DTP. Of Banking at: 1-800-848-3792. I filed a complaint at the following sight...http://www.badbusinessbureau.com/ If you would like you may go to the sight and in the search field enter Clear Credit Solutions. There you will see by far, that we are not the only persons that this company illegally took money from bank accounts with out authorization. I have been working with Elaine & Barb on this, as of today they will not return any of the $ 490.00 that was stolen from us. The $ 240.00 caused items on our account to go N.S.F.. Even after we closed the account and opened a new one they still allowed the company that they both new was illegally taking "our" money, to continue to do so. I would like you to know that I read the Mission Statement that is listed on the sight. Well, by far this is not so true. It is clear to us that the banks Integrity is very much in jeopardy. We are not the only ones from First Federal. Please, tell me what more can I do to get back "our" money that was illegally obtained from the "bank" that we in trusted it to. I am sure that you know this but I want to list it for you again, so that you see that in fact this does not seem to be holding true. Mission Statement Our mission is to be the premier financial services institution in every market we serve while generating a solid return on the investment of our stockholders. We will accomplish this mission through our commitment to the following core values: Innovation We will provide our customers the financial service products that reflect their needs. We will take the initiative to identify, create and implement those products and services. Efficiency We will utilize all appropriate human and technological resources to serve our customers in a timely and effective manner. Accuracy We will strive to always do it right the first time. Consistency We will do it the same way every time and at every location. Friendliness We will make doing business with our companies an enjoyable experience for our customers. We will make working for First Defiance Financial Corp. an enjoyable and rewarding experience. We will implement this mission by personalizing an adhering to these core values. Through this process, we will be successful and we will all share in the fruits of that success. I will as well attach my report that I filed with Rip Off Report. Very Unhappy,
Chris
Defiance,#5Author of original report
Tue, October 07, 2003
John C. Wahl, I am sending this to you after speaking to my local branch. I had a problem that occured in July of this year. A company "without" my authorizations did an electronic check on my account. I filed a police report and the affidavit with the bank. However, the local branch will not return my money due to them not being able to find the company that did it. This is not acceptable. I am a customer who in trust my households income to First Federal. We are retired and ever penny counts to us. I have tried to get the bank to return the money on several occasions but they say no. This is not my fault and I realize that the bank does not "think" it is there fault. However, it would seem to me that the bank authorized this company to with draw money from my account without my authorization. First Federal "is" responsible for my money that I entrust to them. I have done everything I can to show the bank that fraud was committed and yet they will not return my money. I have filed a complaint with Federal Trade Commission, telephone # 1-877-382-4357 as well as DTP. Of Banking at: 1-800-848-3792. I filed a complaint at the following sight...http://www.badbusinessbureau.com/ If you would like you may go to the sight and in the search field enter Clear Credit Solutions. There you will see by far, that we are not the only persons that this company illegally took money from bank accounts with out authorization. I have been working with Elaine & Barb on this, as of today they will not return any of the $ 490.00 that was stolen from us. The $ 240.00 caused items on our account to go N.S.F.. Even after we closed the account and opened a new one they still allowed the company that they both new was illegally taking "our" money, to continue to do so. I would like you to know that I read the Mission Statement that is listed on the sight. Well, by far this is not so true. It is clear to us that the banks Integrity is very much in jeopardy. We are not the only ones from First Federal. Please, tell me what more can I do to get back "our" money that was illegally obtained from the "bank" that we in trusted it to. I am sure that you know this but I want to list it for you again, so that you see that in fact this does not seem to be holding true. Mission Statement Our mission is to be the premier financial services institution in every market we serve while generating a solid return on the investment of our stockholders. We will accomplish this mission through our commitment to the following core values: Innovation We will provide our customers the financial service products that reflect their needs. We will take the initiative to identify, create and implement those products and services. Efficiency We will utilize all appropriate human and technological resources to serve our customers in a timely and effective manner. Accuracy We will strive to always do it right the first time. Consistency We will do it the same way every time and at every location. Friendliness We will make doing business with our companies an enjoyable experience for our customers. We will make working for First Defiance Financial Corp. an enjoyable and rewarding experience. We will implement this mission by personalizing an adhering to these core values. Through this process, we will be successful and we will all share in the fruits of that success. I will as well attach my report that I filed with Rip Off Report. Very Unhappy,