- Report: #1517185
Complaint Review: Walmart - Horseheads New York
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Author Not Confirmed
Why?
Walmart
1400 County Rd 64 Horseheads, 14845 New York, United States
Phone:
607-346-6790
Web:
www.walmart.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Walmart Walmart.com Double charged me for an item and will not refund my money immediately Horseheads New York
I purchased a Baby Monitor on March 23rd, 2022, it was charged to my credit card. On March 24 I placed an online rder for Groceries and picked them up on March 25th. I discovered as I have several times that I had received 1 tomato instead of 1lb. This annoyed me so much that I checked all of my order to co nfirm it matched the items I had received. It was during this check that I discovered the the final amount charged to m card was $226.13 instead of the $122.60 in groceries that I had received. After further investigation I discover that walmart had charged me again for the Baby Monitor that I had ordered several days before. I called walmart customer service immediately and called them agagin the next day. I have been disconnected 3 times by three different foreign agents who could barely speak or understand english. They clearly did not care and had no interest in rectifying walmarts mistake. I called the store and left a message for a manager to call me back, no one has bothered to return my call. I want my money refunded immedaitely.
