1, Report:
#1427386
Posted Date:
Feb 05 2018
Young Explorers They auto billed us $14.95 monthly on our credit card for future mailings (?) once puchased and had an item mailed. Massachusetts
Auto billing $14.95 since December 2015 until FEB 2018. Old people (like us) tend not to cztch this sort of thing on our monthly statement. A horrible practice for any business. Obviously, no ethics here!
Entity
Categories: Toys
2, Report:
#1368676
Posted Date:
Apr 20 2017
Young Explorers Creative Educational Products VIP scam on-line based ordering Internet
Warning! VIP program scam offering with purchases results in $14.95 per month charge to your credit card. They begin charging you a month after your purchase.
The company will tell you about discount offerings and benefits if you click in the box for VIP status but the small print c...
Entity
Categories: Toy Stores
3, Report:
#1359788
Posted Date:
Mar 05 2017
Young Explorers VIP I ordered from Young Explorers late November, followed procedure for rebate and have yet to receive it. 3-4 weeks has expanded into 3-4 months . Franklin Massachusetts
Entity
Categories: Sporting Goods
4, Report:
#1325342
Posted Date:
Aug 30 2016
Young Explorers Educational Products HORRIBLE CUSTOMER SERVICE & NO ITEMS DELIVERED! Internet
I spent over $100 on an order for my grandchild & this company SCAMMED me out of my money and none of the 3 items have arrived. Though I paid extra to get my items shipped faster, it's been 10 days. No help from customer service nor the many emails I've sent them. No help from any...
Entity
Categories: Customer
5, Report:
#1117254
Posted Date:
Jan 21 2014
Young Explorers Deceptive! Hartford Michigan
Trying to get a jump on my Christmas shopping, I ordered my daughter's requested items the first week of November. The website showed all items in stock.
Approximately 2 weeks later, I received a portion of my order. The other items were listed as being on backorder. No date w...
Entity
Categories: Toy Stores
6, Report:
#1113099
Posted Date:
Jan 05 2014
Young Explorers Club Potpourri Group, Inc. membership fee ripoff North Billerica Massachusetts
Order a product online and be automatically signed up for a membership in Young Explorers Club for $12.97 which is charged to your credit card with a NO REFUND policy. They will cancel but NOT Refund.
Pure Ripoff.
Entity
Categories: On-Line Stores
7, Report:
#1108353
Posted Date:
Dec 19 2013
Young Explorers Young Explorer's Creative Educational Products Placed order for Christmas on 12/06/13, called on 12/19/13 and was told that 2 items were on back order, and that they had a problem with my address. They had my email, phone, total address, and had not notified me of any problem. Now they say that I will not receive the order until after Christmas, unless I want to pay expedited FedX 2 day for $30 more. What about their claim to guarantee satisfaction, plus they had also guaranteed to get the order to me before Christmas if ordered before 12/08? Chelmsford Massachusetts
This company is supposed to be a first class provider of educational toys. They claim NO-NONSENSE GUANRANTEE: if for any reason you are not satisfied with the product, return it for a prompt and courteous exchange, credit, or refund of the merchandise price. I guess that is the chin...
Entity
Categories: Customer
8, Report:
#1106709
Posted Date:
Dec 13 2013
Young Explorers ITEM NOT AS ADVERTISED AND SUPPORT SAID THE OPERATOR SHOULD HAVE TOLD ME THAT chelmsford Maine
I ordered item Y920-200 Big Rig Car Carrier advertised as Big 6 wheeler with 13 little wheelers, and the picture shows 12 cars and a semi in the bottom compartment. When calling the ordering problem Department my call was disconnected twice. When finally getting someone, he asked ...
Entity
Categories: Advertising / Deceptive
9, Report:
#988730
Posted Date:
Dec 30 2012
Young Explorers Fails to respond to numerous emails including possible fraud use of my credit card Internet
The company has failed to reply to numerous emails. You send one and get the standard reply that says they will reply in one business day. No replies have ever come. Verbal calls are either not answered or very poorly handled. They possibly used my credit card fraudently.
Entity
Categories: Customer
10, Report:
#976482
Posted Date:
Dec 01 2012
Young Explorers ZERO customer service - run away! Internet
I received a defective item from this company.
I've tried emailing them on 5 separate occasions over the past two weeks. They send an auto responder that indicates a response will be sent within one day. ZERO responses have been received in the past two weeks. Do not go anywher...
Entity
Categories: Miscellaneous Electronics
11, Report:
#596235
Posted Date:
May 25 2012
NorthStyle/ Shopping Essential Plus Potpourri Group, Inc., Catalog Favorites, In the Company of Dogs, The Stitchery, Expressions, Nature's Jewerly, The Pyramid Collection, Back in the Saddle, Serengeti, Whatever Works, Young Explorers Gave my credit card information to Shopping Essential Plus without my authorization. Internet
BEWARE of this company!!! I ordered something for Christmas online with Northstyle. There was a pop-up for a rebate. I clicked to get out of it because (being smarter than a 5th grader) I know that there is a catch to anything good. I was going through my bank statement and noticed ...
Entity
Categories: Advertising / Deceptive
12, Report:
#825707
Posted Date:
Jan 20 2012
Young Explorers shipped to wrong address before xmas stated that credit would be issued for shipping and late delivery Internet
xmas gifts ordered over the net -1st week december-the shipping address reconfirmed dec 12 by letter
gifts sent in error to us Dec 22 called them - was told to reship them to california overnite they would credit
our card. overnite ship costs too prohibitive-shipped ground- advise...
Entity
Categories: Toy Stores
13, Report:
#682772
Posted Date:
Jan 15 2011
Country Store Catalog countrystorecatalog.com; natures jewelry;serengeti;pyramid collection;north style;potpourri;expressions;the stitchery;back in the saddle;young explorers;what ever works Gift card scam, Internet
This company got my credit card information and charged me $51 then sent me a gift card for $50. I've never heard of them and definitely did not order from them. After half an hour on the phone they informed me that they will not refund a gift card and my only recourse is disputing ...
Entity
Categories: Miscellaneous Companies
14, Report:
#678910
Posted Date:
Jan 05 2011
Young Explorers Creative Educational Products Young Explorers Order not fullfilled Internet
On Tues, Dec. 7th 2010 I placed an online orderpurchasing a toy which was expected to arrive within a weeks time, prior to Christmas,with Young Explorers. The item did not arrive by Christmas, nor didI receive a notice of it being on backorder, delayed or any notice whatsoever. The ...
Entity
Categories: Toy Stores
15, Report:
#678458
Posted Date:
Jan 04 2011
Young Explorers Disengenous about products and customer service Chelmsford, Massachusetts
Young Explorers has an appealing catalogue but the past four products purchased have all been cheap and broken not matching either educational description or quality guarantee. There is little satisfaction with customer service who are probably just a hired phone bank company.
Entity
Categories: Toy Stores
16, Report:
#674385
Posted Date:
Dec 22 2010
Young Explorers Crappy service and deceptive policies Chelmsford, Massachusetts
I would rate their store lower than one star. I ordered something for a child for Christmas on the Dec 16th with the rush delivery. Now they are saying it is not going to be here till Dec 29th. Called customer service and it is "Nothing we can do". Their shipping policy sp...
Entity
Categories: Toy Stores
17, Report:
#653261
Posted Date:
Oct 20 2010
Young Explorers Creative Educational Products YoungExplorers.com Extremely rude customer service... won't connect you to a manager or help you escalate to resolve issue. Chelmsford, Massachusetts
We ordered from Young Explorers catalog and after not receiving our items or even an email indicating if our items had been shipped, we called the customer service line only to receive rude behavior and several excuses as to why orders take weeks to process. They even gave me ...
Entity
Categories: Customer
18, Report:
#467807
Posted Date:
Jul 09 2009
Shopping Essentials Has Been Charging A Membership Fee- But I Did Ot Sign Up! They claim I signed up when I made an order with Young Explorers Internet
I have been charged for membership fee for many month on a card I usually don't use- therefore don't check. They claim I signed up when I placed an order with Young explorers........... I DID NOT!! And of course I never used the service!
I have tried to cancel it previously, obvi...
Entity
Categories: Department & Outlet Stores
19, Report:
#403620
Posted Date:
Dec 21 2008
Young Explorers Outrageous Shipping Fees and No Toys Chelmsford Massachusetts
I am an educator and I spent quite a lot of time researching the toys I wanted to give to the children in my family. I ordered toys from Young Explorer in the first week of December (12/5) and paid by check. I was trying to avoid using my credit card and the ordering and shipping in...
Entity
Categories: Toy Stores
20, Report:
#292382
Posted Date:
Oct 29 2008
Shopping Essentials - Young Explorers Unauthorized transactions to my credit card. Internet
Ordered some Holiday toy from Young Explorers.com and received a letter from Shopping Essentials that we were enrolled in their 30 free trial program. We never authorized this transaction and have no idea where it came from. Have subsequently gone to the SE website and requested a...
Entity
Categories: Corrupt Companies
21, Report:
#294445
Posted Date:
Oct 29 2008
YOUNG EXPLORERS TOY COMPANY QUICK TO TAKE YOUR MONEY, SLOW TO DELIVER, NO CUSTOMER SERVICE RESPONSE CHELMSFORD Maine
I ordered my 8 year old a box full of gifts from Young Explorers in time for Christmas. The company promises 1-2 for processing before shipping. It took 8 days to process and still hasn't arrived at my door (12.26) It has been in shipping since 12/18.
They use the slowest know...
Entity
Categories: Mail Order Services
22, Report:
#295170
Posted Date:
Oct 29 2008
Young Explorers toys not received Chelmsford Massachusetts
I ordered from young explorers on December 8th, 2007. I still have not received my Christmas gifts! Please avoid this compnay at all costs!
Lisa
Warners, New YorkU.S.A.
Entity
Categories: Corrupt Companies
23, Report:
#296943
Posted Date:
Jan 07 2008
Shopping Essentials Unauthorized Bank Debit Norwalk Internet, Connecticut
Shopping Essentials made an unauthorized pending debit of $9.95 to my checking account. Reading through other Ripoff Reports I have found that have one thing in common with another reporter--I purchased a toy for my child for Christmas from Young Explorers.
My bank (WaMu) was ver...
Entity
Categories: Internet Marketing Companies
24, Report:
#296940
Posted Date:
Jan 04 2008
Shopping Essentials Unauthorized Bank Debit Norwalk Internet, Connecticut
Shopping Essentials made an unauthorized pending debit of $9.95 to my checking account. Reading through other Ripoff Reports I have found that have one thing in common with another reporter--I purchased a toy for my child for Christmas from Young Explorers.
My bank (WaMu) was ver...
Entity
Categories: Internet Marketing Companies
25, Report:
#295479
Posted Date:
Dec 29 2007
Young Explorers Young Explorers Shipping Nightmare Chelmsford Massachusetts
Scrooge lives at the Young Explorers.com
Do not purchase from this company!
I placed a Christmas order for my daughters on December 9th on the web site www.youngexplorers.com.
According to their site:
We usually ship within 3 days of your order. Please allow 10 addition...
Entity
Categories: Toy Stores