1, Report:
#1527646
Posted Date:
Jul 19 2023
Vacasa misrepresented condition of filthy and defective, but expensive, vacation rental at 1126 33rd Ave S, Seattle, then provided no remedy or refund. Seattle WA
Vacasa substantially misrepresented the features and condition of expensive vacation rental property in Seattle, 1126 33rd Ave. S. Then they refused to provide a remedy, and kept 100% of our money. After paying in full in advance, we arrived to find an uncleaned and filthy house whi...
Entity
Categories: rental scams, Property rental, Vacation Rentals
2, Report:
#1527386
Posted Date:
Jul 07 2023
Vacasa Do not refer your clients if you are a REALTOR
I referred one of my clients who wanted to sell but wanted to lease for a few months first for some cash flow. I was told I would get a $1500 referral from Vacas for referring my listing. NO ONE from bottom to TOP will return my calls. I did not get a referral and now my client ...
Entity
Categories: Property management, Real Estate
3, Report:
#1523568
Posted Date:
Dec 30 2022
Vacasa Icicles Ski Chalet, Sugar Mountain 146 Mossy Creek Lane Sugar Mountain Icicles Ski Chalet Fraudulent Listing Sugar mountain North Carolina
We rented a house through Vacasa at 146 Mossy Creek Lane on Sugar Mountain, NC. It was not clean on our arrival at 4 PM on December 26. Vacasa customer Service was notified of the problem within an hour of us checking in. We also received notification that the hot tub was not work...
Entity
Categories: Vacation rental fraud
4, Report:
#1515095
Posted Date:
Sep 28 2022
Turnkey Vacation Rentals Vacasa Texas Bad Service, False Advertisement Austin Texas
We had an awful experience with Turnkey Rentals! First off the place we originally rented @ the Dawn condominiums was no longer available less than 24 hours before arrival date due to a maintenance issue. That was very disappointing especially since this trip was to celebrate my 1 y...
Entity
Categories: Vacation Rentals
5, Report:
#1512174
Posted Date:
Sep 24 2021
Vacasa/VRBO Cabin carpet and furniture was filthy. Chair in front room was broken. Duvet on my bed was not wash, tv in bedroom did not work. Coffee spilled on deck table not wiped up. COVID CABIN!!
Cabin carpet and furniture was filthy. Broken chair in front room. Door won't close on dishwasher. Duvet cover on king bed not washed eww! Outside deck table has coffe spill marks from previous occupant. Very unsanitary place. Especially during this COVID pandemic. Key did not wor...
Entity
Categories: Property rental
6, Report:
#1511502
Posted Date:
Sep 01 2021
Vacasa Jodi Vacasa Overall injustice happened here. Allowing a transient to stay here and socialize with paying customers offering beer and drugs. Gulf Shores Alabama
My whole stay was a total disaster. Starting with getting hung up by phone 2x's. On Sunday, August 22nd, I called customer service at Vacasa to see if we could check in a little earlier. Responses from 2 different customer services associates was a hard NO. We had to stay at the...
Entity
Categories: Beach Condo Rental
7, Report:
#1509425
Posted Date:
Jun 26 2021
vacasa vacasa Calfornia This company is the worst I've ever worked with
I setup a vacation on Airbnb with this Vacasa company and 2 hours before we were supposed to checkin they cancelled our whole vacation. When I called they have zero emotion and just cancelled our whole vacation. Stay away from this company. They even confirmed the prior day and then...
Entity
Categories: Apartment rental fraud, Apartment rentals, Airbnb cancellations
8, Report:
#1494073
Posted Date:
Apr 16 2020
Vacasa Vacation rentals Managed my vacation home in their best interests without regard for the Owners best interests. Monetized at my expense. oregon
DO NOT LIST YOUR VACATION HOME WITH VACASA. I did and it was a NIGHTMARE. Their entire scheme is to rent your home out at below the market rate to keep it mostly occupied and then add fees to you and the tenants outside the Rent, which is all they share with you, so they...
Entity
Categories: vacation, Vacation Rentals
10, Report:
#1426514
Posted Date:
Feb 01 2018
Vacasa llc. Vacasa Switch and bait Oregon
I rented oasis at the keys (Florida home in Marathon Keys) home in Aug 2017 via HomeAway whom books for them. My vacation was for March 2017 to April 4th. I paid over 3800.00. It was booked. So I booked my flights with my 2 kids and husband, and dog ($$$) right after confirmation of...
Entity
Categories: Vacation Rentals
11, Report:
#1381435
Posted Date:
Jun 26 2017
Vacasa Vrbo/vacasa Refused to issue vacation rental refund when entire area and roads to access the rental was closed due to forest fires Brianhead Utah
RE: Vacasa is refusing to offer refunds for vacation rentals in Brianhead (cannot access due to forest fire) Myself, my fiance, and her daughter were excited to book a vacation rental to spend the Fourth of July 2017 weekend in Brianhead Utah. The property is called The Lone S...
Entity
Categories: Travel Agencies
12, Report:
#1323945
Posted Date:
Aug 22 2016
VACASA Robert Johnson Vanessa Giarrtano, vacasa.com RENTED MOLD HOUSE, 3 people got respiratory sickness, Deck Lights Inoperative reported no response. Then tried to rip us off for overage charges. Marathon, Florida Nationwide
We checked in and noticed a very strong perfume type smell which later we would realize was there to cover up the mold smell. I noticed the first night that the waterfront deck light was inoperative rendering the outdoor waterfront deck useless at night and dangerous to transver...
Entity
Categories: Lodging
13, Report:
#1311886
Posted Date:
Jun 21 2016
Vacasa Homeowners beware - Vacasa will drag their feet listing your rental Cape Cod Massachusetts
am a recent widow and owner of a seasonal vacation beach cottage on Cape Cod on the National Seashore. In the fall of 2015, I contacted several property management agencies to discuss listing my property for rent for the following year, 2016. Each of thIe agencies stated that I ha...
Entity
Categories: Lodging
14, Report:
#1277430
Posted Date:
Jan 01 2016
VACASA, Roxanne, Tim Troublefield Company rents out unlivable homes with countless health and safety hazards. Big Bear, California Nationwide
This company rented me a disgusting, unlivable house for 600.00 per night. For starters, I am almost certain the house is contaminated with asbestos and toxic mole spores. In addition, the lock on the kid's bedroom did not work which left me concerened for my family's safety...
Entity
Categories: Lodging
15, Report:
#1276590
Posted Date:
Dec 28 2015
Vacasa Vacasa Vacation rental in Tahoe: a real nightmare Portland Oregon
Through Vacasa, we rented a 3-bedroom lakeview home in Tahoe for Christmas 2015 (http://www.tripadvisor.com/VacationRentalReview-g33156-d7165162-Three_bedroom_lakeview_home_w_loft_deck_gas_grill-Tahoe_Vista_Lake_Tahoe_California_Cal.html).The experience turned out to be a total nigh...
Entity
Categories: Property Management
16, Report:
#1192794
Posted Date:
Dec 03 2014
Vacasa Vacation rental turned into a nightmare Portland Oregon
My fiance and I rented one of Vacasa Oregon coast properties this spring (Alpine Chalet in Otter Rock, OR).The issues that I experienced with their rental were:1) Horrible odor all through the place -- even the mattresses smelled nauseatingly. The smell was a mixture of dog pee, cig...
Entity
Categories: Property Management