26, Report:
#1199453
Posted Date:
Jan 05 2015
Txtag Texas tollways Txtag a gigantic racket Dallas Texas
My complaint is about the TxTag toll system here in Texas and their criminally horrendous so-called billing system. I had a Txtag sticker for one of my vehicles that my son drives for work. It was supposed to automatically bill my credit card on a monthly (I assume) basis. Last summ...
Entity
Categories: Motor Vehicle Division DMV
27, Report:
#1172497
Posted Date:
Aug 26 2014
HCTRA, TX Tag, Linbarger Goggan Blair & Sampson LLP. Honest Mistake costs over $700.00 with no fisical damage. Houston Texas
I'm in the same boat, I apperently had lapsed my TXTag account due to the cnacelation of my bank card with Case's Target fraud issue and HCTRA tried to chage the axxount and it returned it as nonpayment. so after paying TXTag all fees and reinstating my tag I had no comunication fro...
Entity
Categories: Miscellaneous Companies
28, Report:
#1164943
Posted Date:
Jul 25 2014
TxTag Texas Tollways TxTag Unable to Make Payment; Faud. Late fees Dallas, Tx Texas
I undoubtly admit that I have used the TxTag tolls quite often due to the fact I live on the 45 Tx Toll. I pay my tolls as the come in. Recently moved the tolls still go to my parents house so I have fogot to pay some tolls and racked up my late fees. Back in May I had a total charg...
Entity
Categories: Toll-Booth Cashiers
29, Report:
#1163265
Posted Date:
Jul 19 2014
The Texas Dept. of Transportation PerdueBradonFielderCollins&Mott,[email protected] andTXTOLL Hidden Accounts. TXTAG does not show you the accout they have set up for violations. They just send The law firm of PBFMC, LLP out of Houston the so called violations. I have paid Aug. & Sept. toll's twice and now have gotten a bill from this law firm for $200. in admin fee's for $13.42 in toll's that have been paid! Austin Texas
TXTAG is a rip off! I have paid toll's from August and September of 2013 twice. They admit the fee's did not clear due to their computer system. However TXTAG will not do anything to help resolve this issue. They use a law firm in Houston by the name of PerdueBrandonFielderCollins&...
Entity
Categories: Travel Services
30, Report:
#1113247
Posted Date:
Jan 06 2014
Texas Tollways 49 Minutes of My Life I'll Never Get Back Dallas Texas
On Saturday, 1/4/2014 I received a bill with my address but I'm not the person listed on the bill . . . again. I had already received a bill from Texas Tollways sometime back with this same gentleman's name on it. I had called about it to let them know the error of their ways a...
Entity
Categories: Customer
31, Report:
#1111635
Posted Date:
Dec 30 2013
TxTag Texas Tollways Total Scam!! Website down, phones down, refusing any response. Dallas Texas
TxTag is a total scam. I was sent a bill saying I was in Violation and it was going to be sent to a collection agency if I did not pay. So I went to the website to pay, only the provided account number on the bill 'does not exist'. I tired to call, it told me to call back during nor...
Entity
Categories: Toll Booth Cashiers
32, Report:
#1071747
Posted Date:
Jul 31 2013
EzTag Tags Don't Work, Activity Never Showed Up On Account Houston Texas
I activated my EzTag tag on the morning of July 27 (Saturday), received confirmation that it was activated, and first used it on the evening of July 28 (Sunday) on Beltway 8. I checked my EzTagaccount to make sure the activity was recorded. It wasn't. So I checked again on the morni...
Entity
Categories: Toll Booth Cashiers
33, Report:
#996831
Posted Date:
Jan 14 2013
Texas Tollways TXTag, Texas Tollroad inappropriate charges and fraud Dallas, Texas
Texas Tollways continues to send me violation notices for bills I never received. I chose to not purchase a TxTag toll tag for my car. I use the mailing option, which means they take a picture of my license plate and mail me the bill.
Up until recently they always sent me a bill ...
Entity
Categories: Toll-Booth Cashiers
34, Report:
#960597
Posted Date:
Oct 26 2012
TxTag Charge additional fees and unwilling to negiotate, Internet
Txtag is making money and with notification via mail with less than a week to respond to replenish your account thus charging you an 8.50 fee that you cannot negiotate. My statement date was 10/20 on the print with a total of 15 dollar or so left on my account and I received this in...
Entity
Categories: City Governments
35, Report:
#907829
Posted Date:
Jul 06 2012
Texas Tollways TxTag late bill, overcharge, exessive fines, poor customer service Austin, Texas
Both of the cars in my household are titled to me, but my husband has a TxTag account for the car he drives. As far as we know, the tag has never worked. Repeated calls to customer service have not fixed the problem.
Repeated calls to customer service still render TxTag incapable...
Entity
Categories: DMV - Department of Motor Vehicle
36, Report:
#690127
Posted Date:
Feb 03 2011
TxTag Failure to disclose exorbitant non-toll administrative fees Austin, Texas
The Austin-area (and I think Texas-wide) toll road billing company, TxTag, charges $1 per month fee for a printed statement. We only have an account for occasional use and this fee was not disclosed when the account was established, it is not disclosed on their web site, and it is v...
Entity
Categories: Government Services
37, Report:
#614208
Posted Date:
Jun 14 2010
North Texas Tollway Authority NTTA PAY FOR NOT USING TOLL ROAD Plano, Texas
I have a tolltag acount with TxTAG for 4 years. NTTA recently began mailing me zipcash invoices for tolls I did not use. The supervisor says over the phone and by email that they are legitimate tolls and there is no double-billing. After many conversations with the supervisor,...
Entity
Categories: Questionable Activities
38, Report:
#467652
Posted Date:
Jul 09 2009
North Texas Tollway Authority And TxTag NTTA added unreasonable charges ($225) to $6.80 toll when TxTag refused to use replenishment updated information Plano Texas
Documentation of issue with Texas Tag and NTTA June 30, 2009
I have been a customer of Texas Tag since the summer of 2007. When I started my account, I allowed them to transfer $20 when the balance reached $10. There has never been a time that this did not occur as expected for...
Entity
Categories: State Government