1, Report:
#1475590
Posted Date:
Mar 19 2019
North Texas Tollways Authority ZipCash Sent us an invoice for charges that we did not incur Dallas Texas
My wife received an invoice from ZipCash on behalf of North Texas Tollways Authority (NTTA). The charge was for tolls alleged to have been charged on 09/29/2018 and 09/30/2018 using the President George Bush Turnpike, the President George Bush Western extension, Dallas North Tollway...
Entity
Categories: Fraud, Toll charges
2, Report:
#1199453
Posted Date:
Jan 05 2015
Txtag Texas tollways Txtag a gigantic racket Dallas Texas
My complaint is about the TxTag toll system here in Texas and their criminally horrendous so-called billing system. I had a Txtag sticker for one of my vehicles that my son drives for work. It was supposed to automatically bill my credit card on a monthly (I assume) basis. Last summ...
Entity
Categories: Motor Vehicle Division DMV
3, Report:
#1169319
Posted Date:
Aug 12 2014
Texas Tollways CTRMA Processing Ripped off, too! Austin Texas
In June, I travelled to Austin, and, at the advice of my friend who lives there, I took the toll road where, she assured me, I didn't have to pay on-the-spot but could pay by mail since I have no need of an EZtag. I did not receive a bill until August 11, and I was, to say the lea...
Entity
Categories: Local Transportation
4, Report:
#1164943
Posted Date:
Jul 25 2014
TxTag Texas Tollways TxTag Unable to Make Payment; Faud. Late fees Dallas, Tx Texas
I undoubtly admit that I have used the TxTag tolls quite often due to the fact I live on the 45 Tx Toll. I pay my tolls as the come in. Recently moved the tolls still go to my parents house so I have fogot to pay some tolls and racked up my late fees. Back in May I had a total charg...
Entity
Categories: Toll-Booth Cashiers
5, Report:
#1123537
Posted Date:
Feb 14 2014
Texas Tollways Rip Off and Fraudulent charges Fraud, fraudulent late fees and admin fees, duplicate billing if you get a bill, late charges on bills that are never mailed out by company Dallas Texas
Texas Tollways is broke due to poor management and deceptive trade practices.
Phone numbers on the bill can not be accessed one is disconnected and your lucky if you wait 25 minutes for an operator to pick up. Most of the time the toll number is busy, it was busy for three days in...
Entity
Categories: Toll Booth Cashiers
6, Report:
#1113247
Posted Date:
Jan 06 2014
Texas Tollways 49 Minutes of My Life I'll Never Get Back Dallas Texas
On Saturday, 1/4/2014 I received a bill with my address but I'm not the person listed on the bill . . . again. I had already received a bill from Texas Tollways sometime back with this same gentleman's name on it. I had called about it to let them know the error of their ways a...
Entity
Categories: Customer
7, Report:
#1111635
Posted Date:
Dec 30 2013
TxTag Texas Tollways Total Scam!! Website down, phones down, refusing any response. Dallas Texas
TxTag is a total scam. I was sent a bill saying I was in Violation and it was going to be sent to a collection agency if I did not pay. So I went to the website to pay, only the provided account number on the bill 'does not exist'. I tired to call, it told me to call back during nor...
Entity
Categories: Toll Booth Cashiers
8, Report:
#1087608
Posted Date:
Sep 26 2013
Texas Tollways Violation w/o 1st bill Dallas Texas
I received a Notice of Violation from Texas Tollways without ever having gotten a bill or a 2nd notice which they say they send before a Violation. I have had the same PO Box for 10 years so I don't know what the problem was. I tried calling for 4 days straight and got repeate...
Entity
Categories: Motor Vehicle Division
9, Report:
#1087363
Posted Date:
Sep 26 2013
Texas Tollways A Rip Off and Poor Service to boot!!! Austin Texas
I got a bill on 09/21/2013 for a violation that somehow happened on 06/01/2013. The bill included admin fee of $5 for a total of $7.25...so since I have a toll tag, I make the call to question. My expected wait time for customer service is 13 mins. So 33 mins later Shaniqua (agent 4...
Entity
Categories: City Employees
10, Report:
#1066789
Posted Date:
Jul 13 2013
Texas Tollways fraudulent and inappropriate charges Internet Texas
I am just so frustrated with this organization, and it seems there is NO recourse. I get a bill, I pay a bill, I get a violation charge for not paying bill, which adds $5.00 per booth. What was a bill for 2.00 has metastisized into hundreds. and because each bill is technically fo...
Entity
Categories: Toll Booth Cashiers
11, Report:
#996831
Posted Date:
Jan 14 2013
Texas Tollways TXTag, Texas Tollroad inappropriate charges and fraud Dallas, Texas
Texas Tollways continues to send me violation notices for bills I never received. I chose to not purchase a TxTag toll tag for my car. I use the mailing option, which means they take a picture of my license plate and mail me the bill.
Up until recently they always sent me a bill ...
Entity
Categories: Toll-Booth Cashiers
12, Report:
#944040
Posted Date:
Sep 20 2012
Texas Tollways CTRMA Processing Trying to get illegal exxesive charges Austin , Texas
Earlier this week I received the first letter from Texas Tollways stating I owed them $63.47. I contacted Texas tollways imediately to tell them that I thought that we'd already paid the bill. The agent advised me to find the bill and call them back. &nbs...
Entity
Categories: DMV - Department of Motor Vehicle
13, Report:
#909560
Posted Date:
Jul 10 2012
TX Tag Texas Tollways Fraudulent Penalties; Billing systems incorrect; No customer service, Monopoly Austin, Texas
Called to change my stolen credit card in Jul 2012 and was notified that I had a $492.23 balance on my account from 2009. Good news they will settle for $17.23...
I explained that I spent a Saturday (Oct 1) at their facility correcting the error back in 2009 which they conf...
Entity
Categories: Government Services
14, Report:
#907829
Posted Date:
Jul 06 2012
Texas Tollways TxTag late bill, overcharge, exessive fines, poor customer service Austin, Texas
Both of the cars in my household are titled to me, but my husband has a TxTag account for the car he drives. As far as we know, the tag has never worked. Repeated calls to customer service have not fixed the problem.
Repeated calls to customer service still render TxTag incapable...
Entity
Categories: DMV - Department of Motor Vehicle
15, Report:
#887452
Posted Date:
May 24 2012
Texas Tollways Texas Department of Transportation Inaccurate billing and charges reported to collections agency Austin Texas
I have received a bill from a collections agency, NCO Financial Systems, Inc., saying that my tollway charges from September 2011 have not been paid. I did drive the tollway in September and am sure that that aspect of the billing is correct, however, I have called Texas Tollways mu...
Entity
Categories: Toll Booth Cashiers
16, Report:
#837732
Posted Date:
Feb 12 2012
Texas Tollways Texas Department of Transportation Texas Tollways false billing scam , fraud Austin, Texas
2/11/2012 received a billing from Texas Tollways claiming I owe them $2.80 with threat of $350 plus if not paid by 3/08/2012. Texas Tollways is in effect Texas DPS as they seem to have the force of the law behind them, according to the billing sent to me.
One: vehicle...
Entity
Categories: Toll Booth Cashiers
17, Report:
#349969
Posted Date:
Jul 11 2008
Texas Department Of Transportation & North Texas Tollways State practices shady vehicle data Dallas, Austin Texas
For those that didn't know (I am one) In Texas if you move from one address to another, even if you change your vehicle registration when you move ( I did do that) The title to your vehicle does NOT change. Then when you happen to use a tollway that has no toll booths (I.E. 121 Toll...
Entity
Categories: Questionable Activities