2, Report:
#1478502
Posted Date:
May 10 2019
Sweetwater.com sweetwater sound, inc. Sold me a defective guitar as a result of replacing Speakers I bought Fort Wayne Indiana
35 years I dreamed of having a Martin guitar, never had enough money, had brain surgery, and after I recovered, I was finally ready, then I met Sweetwater, I bought a Martin, and no matter what I did it wouldn't stay tuned, the neck was warped and the bridge wasn't gauged properly s...
Entity
Categories: Musical instruments
3, Report:
#1216648
Posted Date:
Mar 18 2015
Sweetwater Sound Their 2 year warranty is fake Internet
I purchased an Ovation Celebrity Elite back late 2014. On Sweetwater's website, they advertise a free 2 year warranty. Don't you believe it. It does not exist. They will not honor their warranty, and will fight you and insult your intelligence.
The short of it is, I have a broken gu...
Entity
Categories: Music Shops
4, Report:
#745287
Posted Date:
Nov 22 2012
Sweetwater Sound MUST Call Sales Rep For Returns! Good Luck with that! Fort Wayne, Indiana
I ordered (2) JBL bags for my JBL 515XT powered speakers. The long, dangling rope handles are useless, for they put the speaker in a terrible position for carrying. I decided I would return these for the more expensive ones that include a pull up luggage handle and rolli...
Entity
Categories: Audio & Electronic Retail Stores
5, Report:
#810072
Posted Date:
Dec 16 2011
Sweetwater Sound, Inc. (AKA Sweetwater, Ryan Murray, [email protected]) Creates the problem, offers the solution: Spamcall from Ryan Murray. Inappropriate email. Disrespectful. Overzealous. Fort Wayne, Indiana
I placed an order for an inexpensive and self-explanatory item. It retailed for around $50. It was nothing special at all. I did not require any customer service, sales support, or technical assistance.
But just 10 minutes after the order was placed, I received a call from Ryan, ...
Entity
Categories: Audio & Electronic Retail Stores
6, Report:
#765772
Posted Date:
Nov 10 2011
sweetwater music Did not comply with their warranty or return policies. Internet
I bought a guitar from sweetwater sound . It had design flaws. I sent it back and the new had design flaws. At this point the product itself is flawed. So they discontinued it. I tried to get them to credit me because the guitar cannot not be fixed or replaced. They said no an...
Entity
Categories: Miscellaneous Electronics
7, Report:
#408292
Posted Date:
Jan 21 2009
Sweetwater Sound, Fort Wayne, IN RIPPED ME OFF ON REFUND! WHAT HAPPENED TO NO HASSLE? FORT WAYNE Indiana
I ordered a few items from Sweetwater Sound. Most went back but one item I was very happy with. It was a Fender Princeton RI amp. I paid $870 for this amp and after I bought it I found it had a rattle/buzz when played at volumes of 5+. I researched and found outr this is an issue wi...
Entity
Categories: Music Shops
8, Report:
#363129
Posted Date:
Aug 16 2008
Sweetwater Sound extremely frustrating to deal with - delivered product less than new Fort Wayne Indiana
While this complaint is several months old, I feel that the treatment I received from Sweetwater deserves to be noted by other potential customers.
The main reason I made my $600+ purchase from Sweetwater last September, and not a different online retailer, is due to another loca...
Entity
Categories: Audio & Electronic Retail Stores
9, Report:
#351423
Posted Date:
Jul 16 2008
Sweetwater Sound What happened to my 30 day no hassle return? Fort Wayne Indiana
I purchased a Groove Tube Vipre preamplifier from Sweetwater. The price was $2800 and David Hess of Sweetwater ASSURED ME that it was returnable within 30 days. He advised us not to rack mount the unit.
After 3 weeks we called to return the unit (good box, but not the sound we ha...
Entity
Categories: Audio & Electronic Retail Stores
10, Report:
#319439
Posted Date:
Apr 01 2008
Sweetwater.com Sweetwater.com, Sweetwater Sound Inc. Refused to refund full price on a purchased product that was returned. Fort Wayne Indiana
This company boasts about their No Hassle Return Policy. I returned an item to them in perfect condition after trying it out for three days. The product did not do what it claimed to do. I returned it for a refund and the company refuses to give a 100% full refund claiming the produ...
Entity
Categories: Miscellaneous Electronics