1, Report:
#1510987
Posted Date:
Aug 15 2021
Kenmore Kenmore, Sears part Unable to support the product that they sold chicago il
I am writing to file a complaint regarding my recent experience with Kenmore/Sears customer service. I purchased a Kenmore 25.0V Cordless QuickClean Stick Vacuum 10440 in 9/6/19. Around 3 months ago, the nozzle broke and I tried to order it from sears part website (official site f...
Entity
Categories: TECH SUPPORT
2, Report:
#1499046
Posted Date:
Aug 22 2020
Sears Sears Kenmore Sears Kenmore does not honor warranty repair AZ
On 11/8/19 I purchased a brand new Sears Kenmore top mounting refrigerator with a one year warranty on all parts and service. In August 2020, the bottom part of refrigerator stopped keeping food cold. Temperature gauge registers at only 50 degrees, while 40 degrees is required...
Entity
Categories: kitchen appliance, appliance repair, Appliance Service Repair
3, Report:
#1484815
Posted Date:
Sep 11 2019
LG Applicances Kenmore, Sears They are not able to repair items sold to customers Nashville TN
I purchased my new refrigerator from Sears four years ago. First of all I purchased Kenmore, not knowing it was LG!!! The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a te...
Entity
Categories: refrigeration
4, Report:
#1481509
Posted Date:
Jul 07 2019
Kenmore/sears Sold defective refrigerator, argued, hassled, threatened
I have a Grab-n-go refrigerator that I purchased from Sears for 1699.99, 3.8 years later july 1st my compressor goes out, I lose 200 in food, and call for a repair for July 2nd, july the 2nd comes NOBODY showed up so I called Sears the rep never made the appt.! So I ask for a superv...
Entity
Categories: Appliance Repair
5, Report:
#1267061
Posted Date:
Nov 10 2015
Kenmore Elite, Kenmore, Sears Appliances 3 Year Old Kenmore Elite Washing Machine already broken Nationwide
3 years ago we purchased an expensive Kenmore Elite washer/dryer set. We thought we were getting a great deal from our local Sears store during one of their Memorial Day promotions. We opted to not to have delivery and installation and chose to do so ourselves. First load of clothes...
Entity
Categories: Appliances
6, Report:
#1257956
Posted Date:
Sep 29 2015
Sears Kenmore Sears Kenmore Top Load washer useless Santa Rosa Nationwide
About four years ago I bought a Sears Kenmore Top-loading washer Model # 110.26002011 and dryer set. The dryer has been great but the washer is the worst home appliance I have ever bought from Sears. Originally I bought a two year warranty from them, and it was a good thing I did,...
Entity
Categories: Home Warranty Companies
7, Report:
#1255401
Posted Date:
Sep 17 2015
Sears Kmart, Lands End, My Gofer, LL Bean, Sears Direct, Craftsman, Kenmore Sears refuses to honor their warranty. They are trying to lie their way out of it. Plattsburgh New York
I took a Kenmore vacuum in to my local Sears store for a warranty repair Aug 28, 2015. approximately three weeks later I got a call telling me the vacuum was out of warranty. The woman who was calling herself Joan from service repair tried to tell me I bought the vacuum Sept 1, 2013...
Entity
Categories: Appliances
8, Report:
#1111877
Posted Date:
Dec 31 2013
Kenmore Sears Kenmore, Sears Appliance, Kenmore Appliance Kenmore Elite Dishwasher- WORST Customer Service EVER!!!! Nationwide
My parents purchased a Kenmore Elite dishwasher for me last Christmas. A couple of weeks ago a small rubber fitting blew out. I called 1-888-Kenmore to see about getting a new piece. I was told to get that piece I would have to purchase the entire pump assembly for $200 ...
Entity
Categories: Appliances
9, Report:
#992750
Posted Date:
Jan 07 2013
Kenmore/Sears Kenmore main control panel failure on two-year-old stove Internet
We purchased a gas range from our local Sears two years ago (Nov. 2010). It has performed fine until last week when the main control panel stopped working. A technician came and for $50 told me this was a common failure with these stoves. He indicated the matching Kenmore dishwasher...
Entity
Categories: Appliances
10, Report:
#939405
Posted Date:
Sep 18 2012
Sears Home Services Sears Roebuck & Company Repair Service Ripoff Gainesville, Florida
Kenmore refrigerator quit cooling. Kenmore/Sears service was setup online.
Although I said I would pay when the refrigerator was fixed, payment in advance was required by the serviceman. I paid him with a Bank of America credit card.
He told me the part he ordered ...
Entity
Categories: Appliances
12, Report:
#516435
Posted Date:
Oct 29 2009
Sears Kenmore Kenmore Kenmore Dehumidifiers are designed to last one year only Roanoke, Virginia
I have had 3 Sears Kenmore 70 pint dehumidifiers go bad in a 2 year period. Management will not do anything about it since there is a 12 month warranty. One of the units was replaced for free after 6 months, but after 13 months, the replacement unit filled ...
Entity
Categories: Appliances
13, Report:
#503495
Posted Date:
Oct 03 2009
Sears, Kenmore 'Kenmore' Ripoff on Service Parts for Front Load Washers Internet
I have named three companies that I know are involved in this there could well be others.
I recently had to replace the drum bearings and seal in my Frigidaire built 'Kenmore' front load washer model number 417.41142000, 8 years old, so no question of warranty. Imagine my sur...
Entity
Categories: Appliances
14, Report:
#465804
Posted Date:
Jul 02 2009
Sears / Kenmore Horrible customer service Nationwide
Going to apparently be waiting a week to get a nearly new (less than a year old) refridgerator fixed. Hung up on by ESL call staff when politely requested a supervisor to discuss the problem (the crappy warranty service problem. At that point the customer service was ok). Looked up ...
Entity
Categories: Department & Outlet Stores
15, Report:
#449793
Posted Date:
May 08 2009
Sears, Kenmore BBQ Grill...TOO HOT TOO HANDLE!!!! Hoffman Estates Illinois
Well...I have a Kenmore Gas Grill I purchased from Sears on April 20th 2008. The 1yr warranty has since expired but I tried using the grill last night and noticed that the top above the 2 burner controls in the middle was getting very hot. I shut the grill off and noticed that the b...
Entity
Categories: Consumer Services
16, Report:
#396114
Posted Date:
Nov 30 2008
Sears Kenmore defective inferior products Hoffman Estates Illinois
i purchased a washer dryer combo from sears in april 2007, in may 2008 the item needed repairs that amounted to 1/3 the purchase cost. this is a peice of equipment i consider a major purchase and i expect item or appliances to be usable for a longer period of time than 14 months.
...
Entity
Categories: Appliances
17, Report:
#394499
Posted Date:
Nov 24 2008
Sears Holding Corporation Very Poor Kenmore Product and Repair Service Quality Hoffman Estates Illinois
3 weeks ago, our Kenmore Calypso washer that we had purchased from Sears not even 5 years ago, broke down for the second time, and I set up a 1-5 pm Kenmore/Sears service appointment for which my wife stayed home from work (the appointment was confirmed by phone by Sears the day bef...
Entity
Categories: Department & Outlet Stores
18, Report:
#177212
Posted Date:
Nov 16 2006
Sears - Kenmore My washing machine DOES NOT WASH and they WON'T DO ANYTHING ABOUT IT!! Ripoff! Arlington Texas
I bought a KENMORE ELITE WASHING MACHINE with CALYPSO wash motion one year ago and it stopped washing clothes. The first few months were fine, then I noticed a black gooey substance that stained my clothes and sheets. Although the black stuff went away, my clothes are not getting cl...
Entity
Categories: Department & Outlet Stores
19, Report:
#215872
Posted Date:
Oct 18 2006
Sears Kenmore Elite Refrigerator service fiasco Punxsutawney Pennsylvania
4 year old Kenmore Elite Refrigerator quit cooling. Scheduled Sears service. Earliest service was two weeks. In the two week period I determined the problem was that the defrost cycle was not working. After defrosting, it would cool for about 4 days. I left a detailed message...
Entity
Categories: Appliances
20, Report:
#216196
Posted Date:
Oct 17 2006
Sears Kenmore Dishonest and unkind severs ripoff Sanford Florida
Sears Kenmore Refrigerator called 1-800-4-my-home
Ok first of all we bought a Kenmore side-by-side Refrigerator from the Sears in sanford Florida for $1,100 in 2004. It is now October of 2006, which makes this refrigerator not that old.
About 8 months ago are two bottoms self...
Entity
Categories: Appliances
21, Report:
#1030894
Posted Date:
Feb 19 2005
Sears & Sears Home Central leaves their customers in the cold with no heat. Ripoff! Chicago Illinois
1-26-05
Having a service contract with SEARS isn't worth the paper it's printed on.
This morning my Kenmore; SEARS' brand, oil burner almost set my house on fire. After hours on the phone trying to get some one to come repair the unit. I am told that it is SEARS' pollicy to lea...
Entity
Categories: Home Improvements
22, Report:
#1030896
Posted Date:
Feb 19 2005
Sears & Sears Home Central leaves their customers in the cold with no heat. Ripoff! Chicago Illinois
1-26-05
Having a service contract with SEARS isn't worth the paper it's printed on.
This morning my Kenmore; SEARS' brand, oil burner almost set my house on fire. After hours on the phone trying to get some one to come repair the unit. I am told that it is SEARS' pollicy to lea...
Entity
Categories: Home Improvements
23, Report:
#1030897
Posted Date:
Feb 19 2005
Sears & Sears Home Central leaves their customers in the cold with no heat. Ripoff! Chicago Illinois
1-26-05
Having a service contract with SEARS isn't worth the paper it's printed on.
This morning my Kenmore; SEARS' brand, oil burner almost set my house on fire. After hours on the phone trying to get some one to come repair the unit. I am told that it is SEARS' pollicy to lea...
Entity
Categories: Home Improvements
24, Report:
#1030895
Posted Date:
Feb 19 2005
Sears & Sears Home Central leaves their customers in the cold with no heat. Ripoff! Chicago Illinois
1-26-05
Having a service contract with SEARS isn't worth the paper it's printed on.
This morning my Kenmore; SEARS' brand, oil burner almost set my house on fire. After hours on the phone trying to get some one to come repair the unit. I am told that it is SEARS' pollicy to lea...
Entity
Categories: Home Improvements