176, Report:
#1058981
Posted Date:
Jun 14 2013
FreedomPop Not very reliable even in the best coverage areas Los Angeles California
I got this device to only use at home. I live in an urban area, and according to their coverage map, I should have one of the best coverages. First I started with the free 500MB plan to test it out for two months and it worked great. However, when I switched to a paid plan is when t...
Entity
Categories: Communications & Networking
177, Report:
#1058036
Posted Date:
Jun 10 2013
Freedompop wireless internet I order freedompop for 39.99 last month and have not receiver to device i was told that i would receiver an email with a tracking number and the device will be delivered by fex.I have tried to email the company for a refund I receiver a email stating that they had run out of devices. Tarzana California
I order Freedompop wireless internet for 39.99 on May 31,2013 I receiver an email stating that I would receiver the device in the mail I have tried to contact the company to fine out about the device,and was told that they was out of devices,but will send me one ASAP.That was on...
Entity
Categories: Internet Service Providers
178, Report:
#1053994
Posted Date:
May 26 2013
FreedomPop Creative Billing Internet Rhode Island
First and formost i just want to say this wreaks of sprints creative billing practices all over it.It feels very much like the company is operating a boiler room operation. A very similar thing has happened to us.When we initially signed up for the service we purchased the usb ...
Entity
Categories: Internet Services
179, Report:
#1053054
Posted Date:
May 22 2013
FreedomPop Misleading/Bait and Switch practices Internet
I received an email from FreedomPop announcing they now had coverage in my area. I followed the link and checked availability which did not show that coverage. I sent them an email and they responded that I should check Sprint's coverage area to confirm. According to Sprint, they do...
Entity
Categories: Internet Service Providers
180, Report:
#1052687
Posted Date:
May 21 2013
FreedomPop bait and switch Los Angeles California
This freemium company advertises first 500 Mb free internet service using a Wi-Max network (the Clear network) They regularly shutdown my service after reaching 250Mb and force me to write to them and wait for the service to be reinstated EVERY month. They are basic...
Entity
Categories: Internet Service Providers
181, Report:
#1050786
Posted Date:
May 19 2013
FreedomPop Free??? Internet Service, watch movies, fast and cheap Internet
I subscribed to FreedomPop and was excited when the device arrived and went right to work, much like the hotspot I am using at this moment. About a week ago after 2 weeks of usin FreedomPop, i get a notice that I have exceeded my allowable usage by 185%. I watched Fos News live ...
Entity
Categories: Bait-and-Switch
182, Report:
#1051931
Posted Date:
May 18 2013
FreedomPop Company shuts off Free service Internet
I have to stay connected due to my line of business. To that end I ensure I have redundant means of communications at all times (for e.g. I actually have a hardwired car phone in case I lose my cell phone) I was previously using T-Mobile prepaid SIM cards in my laptop and while chea...
Entity
Categories: Internet Service Providers
183, Report:
#1045741
Posted Date:
Apr 24 2013
FreedomPop Multiple Billings, Non-Responsive Customer Support Los Angeles, California
This Company will start the 30-day timer on your first monthly internet service plan before you receive your internet equipment, resulting in full payment of service that could not be fully utilized.
This Company has on two occasions been non-responsive to my inquiries, which wer...
Entity
Categories: Customer
184, Report:
#1044656
Posted Date:
Apr 19 2013
FreedomPop Sounds too good to be true, and for the most part it is... Tarzana, California
After experiencing nonstop issues with this service from day one am I was angered/annoyed that I ultimately had to pay to ship the modem device back. I was been erroneously billed multiple times, my data usage was been improperly tracked and I had a great deal of difficulty having t...
Entity
Categories: Internet Service Providers
185, Report:
#1042348
Posted Date:
Apr 11 2013
Freedom Pop Stephen Stokols, Mangrove Capital, DCM, Niklas Zennstom's Atomico Freedom Pop Takes Your Money And Gives You Nothing Internet
Buyer beware, you get what you pay for... And less!
When FreedomPop blasted out their press releases, I thought it sounded like a great idea. I signed up right away with the understanding that service would not be available immediately. They happily took my money for their de...
Entity
Categories: Internet Service Providers
186, Report:
#1036408
Posted Date:
Mar 22 2013
FreedomPop.com Defintly not Free and Easy Internet
It took several months from date of purchase to receive my freedom pop device. Which based on when this company started up is in and of itself a possible problem. Then after receiving it , it took hours to get it going and in my case since I dual boot decided to try Ubuntu which wor...
Entity
Categories: Internet Service Providers
187, Report:
#1028014
Posted Date:
Mar 13 2013
FredomPop freedompop.com They tell you that when you purchase one of there devices and you return it that you will be refunded the purchase price. My device was new and basically unused (used only for freedompop to set up bec West Los Angeles, Internet
Even though they state on their web site that you get a full refund if you return your device it just is not true. My device that I purchased was new in the package and they withheld 20% not to mention the charges for return shipping that I paid. Additionally, th...
Entity
Categories: Communications & Networking
188, Report:
#1027252
Posted Date:
Mar 12 2013
Freedom Pop Charging Hidden Fees Internet
Just red previous report from former FreedomPop customer and have to say it's getting worse. Very similar things happened to me.
Paid $105, includes $99 FULLY refundable deposit, if modem returned in good condition and $6 Shipping/Handling. My FREE internet worked for TWO days. It ...
Entity
Categories: Internet
189, Report:
#1026300
Posted Date:
Mar 10 2013
FreedomPop No 100% refund and, like others, a small fee for nonuse, Internet
FreedomPop advertises free 4G up to 500 MBs P/M and 100% refund of your deposit for a hotspot device to try their service.
I tried FreedomPop and, although I knew it would not work in my home location, that's not where I would use it. They did charge $99 for a deposit but I also go...
Entity
Categories: Internet Services
190, Report:
#1008438
Posted Date:
Mar 02 2013
FreedomPop ISP, Internet Service Provider Tarzana, California
I paid a $53.99 refundable deposit on a device to connect to the Internet. The service was slow and customer service was horrible. I returned the device by mail. (The company advertises that the device can be returned within a year of receiving it for a refund of the deposit.)...
Entity
Categories: Internet Service Providers
191, Report:
#994277
Posted Date:
Feb 13 2013
FreedomPop FreedomPop Free 4G Service: Be Sure to Look Under the Hood Internet
I performed a test on my iPad to see how much data from FreedomPop I would use doing the same activities I normally do for 30 minutes. The test indicated that I used more data (748MB) in 30 minutes than I would normally use in an 11 day period using the AT&T Service on my iPad. ...
Entity
Categories: Internet Services
192, Report:
#999153
Posted Date:
Feb 12 2013
FreedomPop Misleading Service and Refuses to Refund Money for Services Not Rendered, Internet
FreedomPop claims to offer 500MB per month of free internet and implies that your service will be stopped once you hit that level should automatic top-ups be turned off. However, the service makes it very easy to go over the 500MB limit and, due to delays in their own data reporting...
Entity
Categories: Internet Service Providers
193, Report:
#999711
Posted Date:
Feb 12 2013
freedompop.com Refused to refund unauthorized credit card charge Los Angeles, California
I was charged for $10 topped-up when I switched back to 500MB free plan from their 2GB Casual Plan free 30-day tryout. They claimed that I was cancelled the tryout plan before the 30-day tryout end, and the free plan I switched to had to be started couple of...
Entity
Categories: Internet Service Providers
194, Report:
#1004639
Posted Date:
Feb 12 2013
Freedom Pop FreedomPop Not Truly Free Internet or 100% Refund Internet
Beware, the Internet offered by Freedom Pop is not truly free.
Firstly, keep in mind that they charge you for the device. This is communicated and is not a problem, but keep reading...
Secondly, after signing up for the free plan, I began to notice these small charges on my c...
Entity
Categories: Internet Services
195, Report:
#964306
Posted Date:
Feb 01 2013
FreedomPop Deceptive tactics , Internet
FreedomPop offered a FREE device that allows you to access the internet as a wireless hotspot. The only thing they required was a $89 Security Deposit. I ordered the device called Photon. My understanding of a security deposit is that whenever you return the device, you get you...
Entity
Categories: Internet
196, Report:
#1001380
Posted Date:
Jan 23 2013
FreedomPop Freedompop deceptive data usage tactics to rip you off. Internet
Read carefully.
Until few weeks ago freedompop was doing good just like any other good service provider. However few days back (guessing since January 2013) things have changed.
It is clear that freedompop now drains your free 500 mb data in just few minutes. Just go on to any sit...
Entity
Categories: Bait-and-Switch
197, Report:
#995606
Posted Date:
Jan 19 2013
Freedompop Bogus charges and no service even with credit balance, Internet
Used al 500 M on one streaming video, not more than 5 min. After it got charged $10 for over limit download, remain a credit bal. of $4.42, since credit card has no more balance available, no surfing is provided only the login page loads. Service not rendered but collected. Customer...
Entity
Categories: Internet
198, Report:
#964207
Posted Date:
Jan 19 2013
Freedompop FreedomPop does not connect in coverage areas Internet
The new freedompop freed me of my money but that was about it. I could send text messages in coverage area but no internet, youtube, face time. NOTHING. What a ripoff.
Entity
Categories: Cellular Phone Companies