1, Report:
#1505526
Posted Date:
Feb 26 2021
CZone Solutions Adept Help / Beware of Company - Bad Return Policy
Hi - I'd like to express my experience with CZone Solutions/Adept Help and hopefully my experience will prevent you from falling into the same trap.
10/28/2018 - I had trouble accessing my laptop and called customer service that was on the manufactured box my laptop came with. ...
Entity
Categories: Computer Tech Support
3, Report:
#1491073
Posted Date:
Jan 30 2020
Czone Solutions Frank is the one that told me they can fix my printer but never did. They promised me for $549.99 they would fix my printer for a 5 year period. After numerous days of me talking to them on the phone doing what they wanted me to do day after day they never could fix my printer.
As I put in writing above I bought a HP printer from Walmart I was having problems with it not printing correctly I called HP and talked to Jeff Anderson he is the one that told me to call Czone Solutions in Canada. I called talked to many members including Frank over the next days ...
Entity
Categories: Internet sales
4, Report:
#1452749
Posted Date:
Jul 21 2018
CZone Solutions I have a 5 year contract with these people to service my computer and on 7/20/2018, I received a call that they charged me $999.99 to fix the up grade and continue services. I think this is a fraud situation. And I would like my money refunded. Brampton Brampton, Ontario
I received a message that due to my commputer being a microsoft 10 I would have to pay another $999.99 to remove the red flags I had been tagged with and I have a service policy with them for 5 years. I would like my money back. Thank you
Entity
Categories: Computer Fraud
5, Report:
#1447194
Posted Date:
Jun 13 2018
Czone Solutions Inc sold anti virus software on false pretenses Brampton Ontario
I received a full screen Microsoft alert on my computer (not Microsoft) called customer service from that page and they sent me to this third party company Czone Solutions selling me a 499.99 package for three computers with lifetime support. the credit card did not go thro...
Entity
Categories: Antivirus
6, Report:
#1445798
Posted Date:
Jun 03 2018
CZONE Solutions Inc Adept Help Baited my mother into calling, showed her bogus issues, scammed her out of $499.00 Internet
My mother was attempting to login to her bank account and something popped up that resulted in her calling this company.
My mother is not the most tech savy person and can be easily misslead. Heck I'm an IT professional and I couldn't convince her at first that she was scammed. ...
Entity
Categories: Computer Technical Support
7, Report:
#1428343
Posted Date:
Feb 10 2018
CZONE Solutions Inc I possess an existing 5yr. service contract. Company demanded an additional $999.99 to perform trouble shooting of a compatibility issue between MalwareBytes, Windows Defender and PC-Matic.Brampton Ontario
They required a scanned check for $999.99 before proceeding. I complied yet in the morning when I checked mt DELL N4110 laptop- determined that both Malwarebytes and PC-Matic had been UNINSTALLED. When re-installed- the issue reocurred. Therefore IMHO, they are in breach of the orig...
Entity
Categories: Computer Service & Repair