1, Report:
#1489828
Posted Date:
Jan 02 2020
HMS Home Warranty HMS National, Inc.; Long & Foster Home Warranty; Cross Country Home Services HMS National, Inc.; Long & Foster Home Warranty Company sent scam artist to my house who demanded $600 for a repair that cost $2. Company then refused to return any of my calls. Fort Lauderdale Florida
I've been a deluxe-class customer of HMS Home Warranty Insurance (aka Long & Foster Home Warranty Insurance, aka Cross Country Home Services) for six years.
In November, I put in a claim on a poorly performing furnace. HMS sent a company to our house (All-Star Appliance / HVAC) for ...
Entity
Categories: Home Warranty Companies, Home warranty
2, Report:
#1481705
Posted Date:
Jul 10 2019
HMS Home Warrany Cross Country Home Services I purchased a Home Warranty package from HMS. They have failed to meet their own agreement plain. They are eagear to rip you off. They have no sympathy that we will be without a fridge for more than a month. Nothing but poor service all the way around. Thank you. DoneFort Lauderdale Florida
They have failed to meet their own agreement plain. They are eagear to rip you off. They have no sympathy that we will be without a fridge for more than a month. Nothing but poor service all the way around. I do not see how they are still in buisness after so many bad reviews and so...
Entity
Categories: Home warranty company
3, Report:
#1467258
Posted Date:
Nov 13 2018
Total Protect Home Service AKA Cross Country Home Services, Inc. Have not had my Dryer Repaired or replaced as promised. Fort Lauderdale FL
Placed the first claim for the repair of my Dryer April 2018. Several different repair men, and repair companies have come out and replaced parts, but so far none have been able to fix the dryer.
The last repairman Blackwell Appliance Serivces hasn't come back after ordering parts a...
Entity
Categories: Appliance Repair
4, Report:
#1466284
Posted Date:
Nov 01 2018
HomeSure of America, Cross Country Home Services, Inc. Plumbing Protect Home Service Plan, Plumbing Protect Home Service Plan overcharged me for a service call and failed to do the needed repair. Ft. Lauderdale Florida
I have a Plumbing Protect Home Service Plan through HomeSure of America, which is a subset of Cross Country Home Services, Inc. They claim to help protect your budget by paying the covered labor and material costs for the repair and replacement of your internal plumbing system. Each...
Entity
Categories: Home Warranty Companies
5, Report:
#1454384
Posted Date:
Aug 01 2018
Cross country home services Refusal to agree with contract terms and conditions Sunrise Florida
I started a warranty with cross country home services. A little over 30 days after having the company my tenant at my rental property said that there was an issue with the AC unit. I reported it to cross country home services. 1st they assigned me an AC company that didn't service m...
Entity
Categories: Home Warranty Companies, Home warranty
6, Report:
#1453042
Posted Date:
Jul 24 2018
CROSS COUNTRY HOME SERVICES THEY WILL NOT COMPLETE REPAIRS COVERED IN WARRANTY FT. LAUDERDALE Florida
july 11th Sears service tech came out to repair AC. Said it is not reparable.He spoke to his supervisor who authorized a replacement AC unit and all parts. Tech said to wait until Monday to contact warranty company if we do not hear back from them. Called on July 16th, the customer ...
Entity
Categories: Air conditioner, air conditioning and heating
7, Report:
#1452256
Posted Date:
Jul 18 2018
Cross Country Home Services Sears Home Warranty Program They take the premium for two years and when you make a claim deny the services. sunrise Florida
We begean paying $69.00 a month through a Sears Warranty program to help our eldery parents in Arizona , both into their late 80s and 90s. We did not know the policy was through Cross Country until we made our first claim . We paid 100.00 for a deductible for air conditioning servic...
Entity
Categories: Home Warranty Companies
8, Report:
#1446369
Posted Date:
Jun 07 2018
Sears Home Warranty and Cross Country Home Services ,Homesure of America HNS National Failure to provide Service, Cancelling Calls Without Notice, Hanging Up, Making it Hard to Cancel Fort Lauderdale
To keep this relatively short I won't go into a long description of the painful experiences our family has had with this company or the many hours spent on the telephone with what could be laughably called their customer service line. Issues we've experienced include:
* Don't sh...
Entity
Categories: Appliance Repair, Appliances
9, Report:
#1441448
Posted Date:
May 04 2018
Sears Home Warranty Cross Country Home Services Homesure of America HNS National Take to long to solve customers issues and falsely represent the company and services. Florida Fort Lauderdale
I purchased a Sears Home Warranty but Cross County Homes services aka Homesure of America (also HNS Natioanl). I have dealt with them for three years. Each year gets worse! We have been in our home 25 years and thought it would take the stress of having an untimely repair away. NOT!...
Entity
Categories: Home warranty company
10, Report:
#1429652
Posted Date:
Feb 16 2018
SEARS Home Warranty HomeSure Services, HomeSure of America Inc., Country Home Services, Cross Country Home Services, CCHS SEARS Home Warranty through HomeSure/CCHS is Worthless Fort Lauderdale Florida
A Sears repair technician pushed me to buy one of these warranties when he serviced my fridge. I'm sure he was bonused for selling it, and the tease was that the service he performed that day would be 1/2 price IF I entered into a year's contract to cover my appliances for $50/month...
Entity
Categories: Home Warranty Companies
11, Report:
#1428437
Posted Date:
Feb 10 2018
HMS National HMS Home Warranty, Cross Country Home Services Terrible Service, Payment MIA, lack of response Fort Lauderdale Florida
After our water main line broke at our house and we filed a claim and called and emailed HMS multiple times without response or resolution, we were finally advised by HMS to find our own licensed contractor to fix the problem, as we were without running water for weeks and HMS could...
Entity
Categories: Home Warranty Companies, Home warranty company
12, Report:
#1392666
Posted Date:
Aug 14 2017
Systems Protect Home Service Plan Total Protect Ft Lauderdale FL, Sears Holding, CCHS, Cross Country Home Services, Home Sure Companies Plumbing Rip Off Ft. Lauderdale Florida
The plumber that came wouldn’t fix the problem because I put a patch on the pipe in question that was leaking water in my kitchen ceiling. He said since I fixed it with a patch/CLAMP that he wasn’t going to do anything. Since when is a patch/clamp or basically a band aid a...
Entity
Categories: Plumbing
13, Report:
#1383362
Posted Date:
Jul 05 2017
TotalProtect Home Warranty Cross Country Home Services Charged me for a warranty; told me i didn't pay and refused to honor my warranty or refund payment Sunrise, Florida nationwide
In May 2016, i purchased a home warranty contract from TotalProtect Home Warranty Services because it was a program through my bank, Pentagon Federal Credit Union. I wanted to include coverage for my pool. I was told that the pool coverage had to be purchased separately as an addend...
Entity
Categories: Home Warranty Companies
14, Report:
#1351554
Posted Date:
Jan 24 2017
HomeSure of America, Inc. HMS NationalCross Country Home Services Fraudulent denial of warranty claim Sunrise Florida
We bought our new house on Aug 23, 2016. An HMS masterpeace protection plan warranty was purchased and effective as of Aug 23, 2016. Contract # 93464653. Prior to settlement we conducted a complete home inspection and second inspection of the HVAC units by a licensed Maryland ...
Entity
Categories: Warranty Companies
15, Report:
#1328371
Posted Date:
Sep 15 2016
Sear Home Services Home Warranty Program SHS HW Program Cross Country Home Services Rip off warranty illonois Illinois
To whom it may concern Sears Home services SHS HW Program in NY has given me a runaround that cost thousands of dollars all over a water heater. My policy number is 93335986 and claim # 92643143. The company handling the claim is Cross Country Home Services. They hired a compa...
Entity
Categories: District Attorneys Assistant DA
16, Report:
#1296959
Posted Date:
Jul 17 2016
Cross Country Home Services HORRIBLE SERVICE ft. lauderdale Florida
called sears for repair service on my washing machine and was prompted to purchase a services countract which would cover all my appliances at a cost of $35.00 per month and a $60.00 per repair maximum on all my home appliances. I would receive this cost on my washing machine even t...
Entity
Categories: Warranty Companies
17, Report:
#1240056
Posted Date:
Jul 06 2015
Cross Country Home Services CCHS Home Appliance Insurance Denied Sunrise Florida
I have been paying on a home appliance insurance policy with CCHS for almost 30 years and when one of my two home central heat pumps finally goes out and is classified by the technician that it needs to be completly replaced and after CCHS having sent this technician out to my home ...
Entity
Categories: Appliances
18, Report:
#1228564
Posted Date:
May 12 2015
Cross Country Home Services Residential MD Gold Home Service PlanHome Sure of America Denied Claim to repair or replace Air Conditioner Unit Tech said we would have to pay out expenses to put stairs and an entrance into the attic area
I was introduced to Residential MD Gold Home Service Plan through Ocwen mortgage comapny. Since Ocwen I am financied through Nationstar Mortgage. I was enticed to try these services regardless of age of home and promised whether appliances have pre-existing problems they will ...
Entity
Categories: Home Warranty Companies
19, Report:
#1223451
Posted Date:
Apr 19 2015
HomeSure of America, Total Protect Home Warranty, Cross Country Home Services, Inc. Failure to Honor Obligations Under Total Protect Enhanced Home Warranty Fort Lauderdale Florida
Complaint Summary: TotalProtect Enhanced Warranty Contract, AKA, HomeSure Home Services, Cross Country Home Services fails to honor its obligations under the contract. In my research I found that this company has operations under a variety of names.
I placed a claim on April 4, 2015...
Entity
Categories: Warranty Companies
20, Report:
#1199986
Posted Date:
Jan 07 2015
Cross Country Home Services Inc Draper Utah
This firm's a joke. On 1/6/15 I called Cross country with a claim that my furnace had stopped. The temperature outside was in the teens. They sent out D & D mechanical to repair. On 1-7-15 D & D said it needed to order a part which would take about 3 days Ripe off
Entity
Categories: Heating, Cooling & Ventilation
21, Report:
#1191299
Posted Date:
Nov 25 2014
Cross Country Home Services Scam, deceptive, homeowner warranties Sunrise Florida
This company uses unethical practices. You will be paying for their services on an ongoing basis through your mortage payments, often without knowing it. They make every effort to hide the fact that you're paying them, and you do not need to give your consent to re-enroll on an annu...
Entity
Categories: Warranty Companies
22, Report:
#1143118
Posted Date:
May 01 2014
Cross Country Home Services This company with my mortgage company is a scam, they have been charged $54.95 per month on my mortgage payment about 7 months without I am knowing it, both of them refused to refund my money, if you have this problem, here is the link for the class action. Sunrise Florida
This company with my mortgage company is a scam, they have been charged $54.95 per month on my mortgage payment about 7 months without I am knowing it, both of them refused to refund my money, if you have this problem, here is the link for the class action.Ocwen and Cross Count...
Entity
Categories: Unusual Rip-Off
23, Report:
#1115703
Posted Date:
Jan 15 2014
Residential MD Total ProtectHome ProtectCross Country Home ServicesHMS Home WarrantyResidential MDHaa Of VirginiaHomeSure Protection of CaliforniaHomesure of Virginia, IncHomeSure Services, Inc.HomeSure of America Inc. scam! ripoff! complete lie of services Fort Lauderdale, Florida
Residential MD, Total Protect, Home Protect, Cross Country Home Services, HMS Home Warranty, Haa of Virgina, Homesure Protection of California, Homesure of services, INc., Homesure Services, Inc. Homesure of America inc.. All of these compaines are owned and operated by the same mot...
Entity
Categories: Appliances
24, Report:
#1111101
Posted Date:
Dec 27 2013
Cross Country home services Rip-Off and Is a Fraud florida
I called Crosss Country Home Services to cancel my services which I had not sign up for and they cancelled the policy but refused to reimburse me from the month of April or May. Apparently, there was a marketing call made by GMAC or Ocwen who sigend up their mortgage holders w...
Entity
Categories: Warranty Companies
25, Report:
#1095079
Posted Date:
Oct 28 2013
Pres. Sandra Finn of CCHS (Cross Country Home Services) HomeSure of AmericaHomesureTotal Protect Gold Home Warranty Deceptive business practices Sunrise and or Fort Lauderdale Florida
This company needs to be stopped of its deceptive business practices, and put out of business. Anyone interested in joining my 75 year old mother, who was taken advantage of and lied to, in a class action law suit, please contact me by replying to this report. Thank ...
Entity
Categories: Home Warranty Companies