1, Report:
#953244
Posted Date:
Oct 10 2012
A & E Appliance Repair Sears Appliance Repair Refuse to narrow 4 hour appt day of appt Internet
This company has the worst customer service as it is located in a foreign country. The repairman doesn't have any parts with him so you have to pre pay and then wait over 10 days to get the part delivered. Then they automatically make an appt without consulting you so yo...
Entity
Categories: Appliances
2, Report:
#735660
Posted Date:
Jun 01 2011
A&E Appliance Repair Needs a lesson in 'customer service' Internet
What a horrendous experience!!! First, they apparently can not tell time as they were still 30 mins late for a 4 hr window given for the appt time. The repairman they sent was very rude and obviously ready to be off for the day. I was just trying to repair a Whirlp...
Entity
Categories: Appliances
3, Report:
#262592
Posted Date:
Jul 23 2007
GE Zurich Warranty Management, Six weeks plus waiting for washer repair, still waiting Rapid City South Dakota
I guess this company expects people to get tired of waiting and go out and buy a new machine. After waiting nearly 3 weeks for the repair guy to come out we were told it woud be another week or so for parts. When they came back we were told they needed more parts and it would be an...
Entity
Categories: Warranty Companies
4, Report:
#243076
Posted Date:
Apr 18 2007
A & E Appliance Repair No service provided, horrible customer service ripoff Mission Viejo California
I bought a service agreement on my Jennair wall oven/microwave that I purchased in November, 2001. On Thanksgiving day, the oven broke down 2 years later. As a result, I bought the service agreement, and sure enough needed it this past Thanksgiving, as the microwave part died. Mayta...
Entity
Categories: Appliances