1, Report:
#1485300
Posted Date:
Sep 20 2019
Symantec Corporation Norton 360 LifeLock Multiple unapproved charges against credit card and bank account Mountain View California
My annual Norton 360 with LifeLock subscription was up for renewal. I clicked an email link provided by Symantec Corporation to start the process. I went through renewal, clicked confirm, and an error message popped stating there was a problem. The message contained a number to call...
Entity
Categories: Computer Software, Software, software keys, software services
3, Report:
#1133853
Posted Date:
Mar 27 2014
Symantec Corporation Norton Security Fraudulent Credit Card Charge Mountain View California
Symantec made an unauthorized charge to my credit card for renewal.
Entity
Categories: Computer Software
4, Report:
#1081119
Posted Date:
Sep 03 2013
Symantec Corporation Norton Antivirus This software crashed my computer. Absolutely the worst around. Mountain View California
Norton is absolutely the worst antivirus software you can buy. I've worked for a software company, so I know what level of service and support is to be expected from a solutions provider. Firstly, these people charged my credit card for an update that I didn't authorize, then after ...
Entity
Categories: Software
5, Report:
#838171
Posted Date:
Feb 13 2012
PC Tools Inc SCAM DON'T PURCHASE WILL BILL YOU IN SPITE OF CANCELLING THEN REFUND DAYS LATER! Internet
I had anti Spyware with PC Tools.
On 1/20/12 before it came time to renew, I received an email telling me that I should stop my auto renewal if I don't want my subscription to renew. I canceled out of the automatic renewal on 1/20/2012. I have paperwork showing that my ...
Entity
Categories: Computer Software
6, Report:
#603137
Posted Date:
May 14 2010
Comcast Bait & Switch - Internet Kokomo, Indiana
I have had high speed internet for over 3 years now. I started my service with Insight and later was forced to change with Comcast. There were some struggles at first but everything smoothed out pretty quick. Never had a problem with there services and nothing out ...
Entity
Categories: Internet
7, Report:
#594651
Posted Date:
Apr 19 2010
Norton - Symantec Corporation Anti-Virus Software Deceptive automatic renewal to credit card and software never worked. Hours on phone, no refund. Moutain View, California
Do not use this company Norton - Symantec Antivirus software. The only way you can activate the software is to give them your credit card for automatic renewal. If it does renew, the software doesn't work and you need to call them and spend hours on the phone to fix the proble...
Entity
Categories: Computer Software
8, Report:
#581659
Posted Date:
Mar 16 2010
Norton - Symantec Corporation 2010 Internet Security rebate ripoffs are starting AGAIN Miami, Florida
Symantec is rejecting my $20 rebate stating the UPC proof of purchase was not included. I clearly have a copy of my original submittal form with the UPC and sales reciept STAPLED to the form. They did this last time in 2003 and 2004. Just to hassle customers and have them give...
Entity
Categories: Computer Software
10, Report:
#562201
Posted Date:
Feb 01 2010
Norton - Symantec Corporation Norton Antivirus Poor Product Support Internet
A CAUTIONARY TALE ABOUT NORTON
There is some Malware out there that holds your computer for ransom. You might have come across it your self.
Suddenly your Browser screen is invaded by a frame that flashes at you and claims
'YOUR COMPUTER IS INFECTED!
followed by the claim th...
Entity
Categories: Advertising / Deceptive
12, Report:
#438604
Posted Date:
Apr 14 2009
Symantec Corporation Auto renewal scam - charge my credit card without permission Cupertino California
It started about 6 months ago when my Norton anti virus that came with my computer sent a pop-up that said Upgrade your Norton utility..FREE
I clicked on it thinking fine. Then it said I had to pay AND my existing Norton utility would now stop working. I was really pissed off. ...
Entity
Categories: Computer Software
13, Report:
#399734
Posted Date:
Dec 10 2008
Symantec Corporation Upgrade mail in rebate is a scam San Jose California
I bought the Norton 360 anti-virus from Fry's electronics. I already had the Norton anti-virus on my machine (Vista) that came pre-installed. The license had expired. They have a $20 mail in rebate for upgrades. The instructions for previous owners of pre-loaded (OEM) software produ...
Entity
Categories: Miscellaneous Companies
14, Report:
#352699
Posted Date:
Jul 18 2008
Symantec Norton Rebate - Symantec Corporation I purchased the Norton Internet Security 2008 on April 4, 2008 and mailed in my forms on 5 April 2008. I received an email stating that they needed some missing materials. HOwever I mailed everything to the address provided me on the form. I still have not received my rebate after all those months. I recently contacted the above number 1-866-206-8800 and was told to resend my information. Saint Thomas Ontario, Miami Florida
I purchased Norton Internet Security on 4 April 2008 and was advised that I would receive a forty dollar rebate. what a deal, so I thought, so I mailed a copy of my proof of purchase, my orginal bill, and the orginal form to the address located on the rebate form. However, as of t...
Entity
Categories: Computer Software
15, Report:
#320870
Posted Date:
Mar 25 2008
Norton Symantec Corporation They hacked into by bank acct Cupertino California
March 2007 I used a debit card linked to my bank account to renew Norton Symantec. That debit card was disabled in July 2007 and the number was no longer valid.
My Norton Symantec virus protection' was due to expire this year on March 24th, 2008. I began receiving e-mail notices...
Entity
Categories: Computer Software
16, Report:
#219363
Posted Date:
Nov 07 2006
Norton - Symantec Corporation Big Well-known Corporate Anti-Virus Software Company Screws Me to the Wall ripoff Cupertino California
November 6, 2006
Monday
I originally purchased a Dell computer system and with it, so-called Norton a/k/a Symantec anti-virus software in 2003. On-line in 2004 and 2005, I upgraded to Norton a/k/a Symantec Internet Security Professional software.
In 2006, I on-line partial...
Entity
Categories: Computer Software
17, Report:
#204903
Posted Date:
Aug 07 2006
Symantec Corporation ripoff, dishonest $20 mail in rebate scam. I sent in everything required and they would not honor the rebate El Paso Texas
ripoff, dishonest $20 mail in rebate scam. I sent in everything required and they would not honor the rebate. I kept copies of everything that I sent in and I know that I submitted everything correctly. RIPOFF! this was a rebate for the Purchase of Notron AntiVirus 2006 for Win...
Entity
Categories: Electronic Manufacturers
18, Report:
#197279
Posted Date:
Jun 20 2006
Symantec Corporation Customer support, product return obstacles Cupertino California
Symantec Corporation Customer Complaint
June 20, 2006
My annual antivirus software subscription was nearing the renewal date. I ordered the suggested product, Norton Internet Security 2006, to renew my subscription to my Norton Antivirus 2005 when reminded by the software. It wa...
Entity
Categories: Computer Software
19, Report:
#196906
Posted Date:
Jun 17 2006
Symantec Corporation Having to pay for several products services to get one ONE promises - RIPOFF Cupertino California
Let me tell you about the latest trick Symantec is playing with Ghost. I AM FURIOUS! After a couple other negative experiences in the past 2 years, I am now telling everyone to NEVER use Symantec products again.
We installed Ghost 2003 on our Windows XP HP laptop, like we had do...
Entity
Categories: Computer Software
20, Report:
#168231
Posted Date:
Dec 17 2005
Symantec Corporation ripoff Internet
I have been a subscriber of Symantec Corp.'s Norton Internet Security and Anti-virus software for 4 years. Every year, Symantec offers upgrades and renewals for their programs and every year, we have have no problems with the renewals...until this year.
I purchased my renewal in ...
Entity
Categories: Computer Software
21, Report:
#129495
Posted Date:
Jan 31 2005
Symantec Corporation Dishonored rebate submission for Norton 2005 Internet Security; claimed missing proff of purchace El Paso Texas
Symantec Corp. dishonoured the $30.00 rebate promotion for their Norton 2005 Internet Security software by claiming a missing original proof of purchase invalidated the promotion.
Richard
Altamonte Springs, FloridaU.S.A.
Entity
Categories: Computer Software
22, Report:
#128640
Posted Date:
Jan 24 2005
Symantec Corporation, Norton Antivirus Did not honor Rebate advertisements on new peroduct purchase. Cupertino California
Two $ 20.00 USD rebates were offered on Symantec's Norton Antivirus 2004 purchase made at BestBuy company. One rebate for those who had previously purchased any Symantec product prior to a certain date but it excluded all OEM installed Symantec software from the rebate offer. Second...
Entity
Categories: Software
23, Report:
#124781
Posted Date:
Jan 11 2005
Symantec Corporation Rebate Ripoff fraud false claims of missing original proof of purchase rebate ripoff Cupertino California
Symantec is automatically rejecting rebate submissions hoping that people who aren't prepared don't follow up on the claim. My brother-in-law just complained to me at Christmas that he had received a postcard from Symantec indicating that he hadn't completed the submission properly...
Entity
Categories: Corrupt Companies
24, Report:
#125856
Posted Date:
Jan 05 2005
Symantec Corporation ripoff, fruad scam, They get you to buy their product then refuse to issue rebates. They deny receiving original proofs of purchase. All I have left now are the copies. I followed all their instructions to a T. Cupertino California
I purchased Symantec software in October 2004. I followed the instructions exactly in order to receive a $20.00 rebate. On 11/01/04 I received a nice email from Symantec stating that my rebate had been received and was being processed.
On 12/16/04 I received another email stati...
Entity
Categories: Computer Software
25, Report:
#124190
Posted Date:
Dec 23 2004
Symantec Corporation refused to honor rebate, claimed documentation not submitted, but it was. Rip-off! Cupertino California
This is a growing problem: a mail-in rebate is offered as a sales incentive, but when all instructions are meticulously followed, a postcard is received months later claiming that instructions were not followed or documentation was lacking.
Thousands of consumers are being duped ...
Entity
Categories: Computer Software