26, Report:
#1087916
Posted Date:
Sep 28 2013
J2 Global eFax 30 day free trial period promised but was charged steeply instead Los Angeles California
I googled for online fax services and found efax.com. The efax sales agent who answered the phone suggested I sign up for a 30 day trial period. You won't be charged until the 30 day trial expires, except for a $1.00 charge to test your account. You may cancel anytime during t...
Entity
Categories: Internet Services
27, Report:
#1081660
Posted Date:
Sep 04 2013
J2 Global (Canada) j2,MyFax,eVoice,FuseMail,Campaigner,KeepItSafe,Onebox, Protus continued billing me for seven months even after I cancelled their services unknown Canada
I also signed up with J2 Global for their 30-day free trial in January 2013. I cancelled by phone in the early part of February, but I got an invoice from MyFax on February 25, 2013. I immediately sent a reply email to MyFax [mailto:[email protected]] on Monday, February 25, 2013...
Entity
Categories: Internet Fraud
28, Report:
#1067502
Posted Date:
Jul 16 2013
Scott Williamson Seeks Credit Card Info, Fishing for Credit Card Inforamtion Internet California
7/16/ 2013: 4:28 pm Received a call from 323-860-9200 j2 Global®, Inc, the parent company of eFaxCaller: Hi this is (didn't catch name) from eFax, the worlds best ONLINE fax machine system....Me: I hung up.1 minute later...Caller: Hi this is (didn't catch name) from eFax, the world...
Entity
Categories: Computer Software
29, Report:
#1038012
Posted Date:
Mar 26 2013
efax.com j2 Global Don't cancel my 30 days trial Los Angeles, California
Be aware of this company, I have signed for the 30 days trial and I realized after a week that the service wasn't for me.
I tried since then terminate my account by sending them 3 emails and by using their chat system.
When I started my trial I have chosen a Switz fax num...
Entity
Categories: Internet Services
30, Report:
#1011474
Posted Date:
Feb 09 2013
J2 Global Communications (eFax) eFax efax, free trial, fraud Internet
I signed up for their 30-day free trial. It was supposed to be free for the first 30 days and the $10 activation fee would be waived. They would process a $1.00 fee on the credit only to make sure it was valid, then after 30-days the $16.95 fee would be charged. Unbeknow...
Entity
Categories: Advertising / Deceptive
31, Report:
#996501
Posted Date:
Jan 14 2013
J2 Global Communications fax.com Outright Fraud los angeles, California
I am Outrage!!!!!!!!!. How did they get my credit card number.They took upon themselve to reopen my account. I did not ask them to do this. If I would have done that I would have went to jail. So what happen here. They do not go to jail for stealing accounts numbers. I am going...
Entity
Categories: Credit Card Fraud
32, Report:
#982783
Posted Date:
Dec 16 2012
TrustFax J2 Global - KEEPS CHARGING EVEN THOUGH ACCOUNT CANCELLED & WILL NOT REFUND Internet
Do not use Trustfax!
I used them for my small business fax service for several years and they charged $4.95 a month, which was reasonable. When they increased to $8.95 I checked with my VOIP provider, Phone.com, and they showed me how I could send and receive faxes for free throu...
Entity
Categories: Small Business Services
33, Report:
#965403
Posted Date:
Nov 06 2012
eVoice J2 Global Inc False Advertising on Promotion of 6 Months of FREE eVoice Service Hollywood, California
eVoice advertised a 6 month free trial. Our company referred this offer to others but when they signed up they were only given a 30 day free trial. We advise eVoice of the error to which they stated that they had no such promotion. We pointed to the offer and provided them with the ...
Entity
Categories: Telephone Answering Services
34, Report:
#962496
Posted Date:
Oct 31 2012
EFAX j2 Global Communications 40 DOLLAR RIP OFF FOR FREE TRIAL CUSTOMER SERVICE SCAM/NO ANSWER Internet
EFAX AKA j2 Global Communications
6922 Hollywood Blvd., 5th floor
Los Angeles, CA 90028
EFAX SAYS IT HAS A FREE TRIAL FAX SERVICE. I SENT SEVERAL FAXES BASED ON THIS ADVERTISEMENT.
I WAS MALICIOUSLY BILLED 40 DOLLARS WITHOUT REASON OR CAUSE. I CALLED EFAX 7 TIMES. I ...
Entity
Categories: Internet Fraud
35, Report:
#948095
Posted Date:
Sep 28 2012
MYFAX J2 Global Protus MyFax PFax J2 Global Protus eVoice Fusemail Campaigner Keepitsafe Onebox Extortion and Fraudulent use of Credit Card. Internet
I was a client for 3 years perfect imited user and payer. I get a email 8/7/2012 telling me that the yearly renewel of $66.00 is due. I responded telling them that I will pay the amount due by a new credit card. Instead they put the charge through the o...
Entity
Categories: Voicemail Services
36, Report:
#946486
Posted Date:
Sep 25 2012
Evoice j2 Global, Inc Free Limited Time Offer is not Free. They will not refund you the money. Hollywood, California
Evoice were giving me a Free Limited Time Offer of a free professional recording, if I took advantage of it within the next 7 days. I certainly did that. Imagine my surprise when I got a $25 bill on my CC. I called to complain, and they basically told me to go to ...
Entity
Categories: Internet Services
37, Report:
#933287
Posted Date:
Aug 27 2012
J2n eVoice j2 Global Communications Rip Off !!! Charge my cc $12.95 x 3 on the same day...When confronted they denied it and said i signed up for 3 accounts!!! Los Angles, California
Recently received 3 charges on my cc for 12.95 from eVoice. When i confronted them they said I must have signed up for three accounts. When i told the person on the line that i had read various reports online of the fraud, his tone changed and reluctantly refunded the money while s...
Entity
Categories: Internet Services
38, Report:
#929841
Posted Date:
Aug 20 2012
J2 Global Communications Evoice, Efax ,Fusemail, campaigner, Keep Safe, OneBox, J2 Fraudulent Billing Practices internet
I was first billed for efax service from this company in 2006. After several phone calls and endless minutes on hold I was finally credited the charged services and account was closed. I asked for my credit card information to be flagged to disallow any more charges. I was...
Entity
Categories: Consumer Services
39, Report:
#457440
Posted Date:
Jul 12 2012
EFax.com EFAX Fraud
I was a good customer of efax.com for years, but when I tried to cancel the account, I got bamboozled. Here is an exact copy of my online attempt to cancel the account on May 4, 2009:Welcome to chat.The session has been accepted.{- Stanley K.} Hello, Jeff. Welcome to j2 Global onli...
Entity
Categories: Communications & Networking
40, Report:
#856554
Posted Date:
Mar 20 2012
TrustFax J2 Global Communications online fax service Internet
After an unwarranted 70% rate increase, I called Trustfax to cancel my service. After a 2.5 hour hold on the phone I was finally able to reach an individual. 25 more minutes later I was told that my account would be canceled as of that day, Feb. 5. Feeling insecure about t...
Entity
Categories: Consumer Services
41, Report:
#853892
Posted Date:
Mar 14 2012
J Connect J2 Global Company is circulating/promoting spam fax-mail then charging its customers for quota overage fees Internet, California
J2 Global aka JFax aka J2 Global Communications aka J Connect et cetera
A fax to email, and business communications service provider
My complaint is centered around the issue of overcharges for spam mail inbound faxes over the quota that are entirely unsubstantiated/generated...
Entity
Categories: Internet Services
42, Report:
#842803
Posted Date:
Feb 22 2012
trustfax.com doubled their prices with no warning and when I canceled they still charged my account and refuse to pay it back. Internet *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!
The company trustfax.com raises your rates without any warning and refuse to pay it back. Once they have your account info, look out! still charge after you cancel. They are part of j2 Global Communications and the people you talk to don't speak English. Beware!EDitor's Suggestion...
Entity
Categories: On-Line Business
43, Report:
#841574
Posted Date:
Feb 19 2012
Evoice and/or j2 Global Communications j2 Global Communications Misleading Los Angeles, California
Evoice was perfect when they offered the 6 months free trial, then 12.95 monthly after that with 2 ext & voice to text. When it was time for my account to go into a billed account they changed everything. Then the customer services representatives lied to me about it. A represen...
Entity
Categories: Voicemail Services
44, Report:
#838223
Posted Date:
Feb 13 2012
EFax J2 Global Liars , misleading representation of advertisement, Internet
EFax advertise a free 30 days obligation free trial period . Ive registered on the website and faxed 7 pages . I was surpised to discover that company charged me $5 . Ive contacted Efax Customer service in order to clarify the situation . Ive received an ambiguous and unprofessional...
Entity
Categories: Internet Fraud
45, Report:
#823366
Posted Date:
Jan 16 2012
E.Fax J2 Global Communications E.FAX SERVICE, CUSTOMERS BEWARE!!! Internet
this company has been been ripping us off for the past 6 years... we were assigned an e.fax number without our knowledge, and were charged for it. When I contacted them, they acknowledged the error, but they refused to give me a full refund. Before you get an e.fax do yo...
Entity
Categories: Internet Services
46, Report:
#810664
Posted Date:
Dec 17 2011
eVoice j2 Global Communications, OneBox, eFax They will hold your number hostage if you try to leave - Los Angeles, California
I have never been so mad that I would actually go online and post a Rip-Off report until now, so please take my advice. I started a business and after evaluating many web based phone systems decided that eVoice would be a good place to start and they seemed more than eager to have m...
Entity
Categories: Telephone Companies
47, Report:
#788966
Posted Date:
Oct 15 2011
efax j2 j2 Global - eFax Fax Service - Refused Refund after horrible Service Cancelation Hollywood, California
I signed up for efax. A day later it still didn't work. I got 1 fax and it was from the support people. It is a horrible service. Doesn't work. I told the support guy I do not like it and do not want to continue the service after the trial period. He said I would have to remember to...
Entity
Categories: On-Line Business
48, Report:
#786693
Posted Date:
Oct 09 2011
J2 Global Communications E-voice Acct Deactivated without notice, they want a copy of my creditcard! hollywood, California
I signed up with Evoice a coupe of weeks ago. Now the acct is deactivated. Customer service says it is because of security reasons and they want me to send a copy of my billing statement or a copy of my credit card to their Finance Dept.
I get the phone number of the Holly...
Entity
Categories: Telephone Answering Services
49, Report:
#766958
Posted Date:
Aug 19 2011
J2 Global Communications Aragorn Hansard 888-760-1112 Office of J2 Glogal CEO Hemi Zucker continuing to illegally withdraw money from my account Hollywood, California
Beware: J@ Global continues to illegally withdraw money from my account. I have canceled many times and have now reported them to the BBB. soon the FCC + my State Attorney General.One 12/2810 - I emailed them requesting cancellation. I got an automatic email back with a reference nu...
Entity
Categories: Internet Services
50, Report:
#761347
Posted Date:
Aug 05 2011
OneBox J2 Global Communications OneBox failed to provide their prepaid services to Dept. of Homeland Security and Emergency Management trying to help disaster victims. HOLLYWOOD, California
The Department of Homeland Security and Emergency Management selected OneBox to assist in scanning in information on thousands of victims of natural disasters to convert to PDF and send to vendors to provide support to those victims.
We paid for two lines to be set...
Entity
Categories: City Governments