- Report: #1449581
Complaint Review: Ziprecruiter - Santa Monica California
Reported By:
Angry Job Seeker -
Oak Park, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ziprecruiter
Santa Monica, California, United States
Web:
ziprecruiter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ziprecruiter Jobs are too far or out of my category and DIFFICULT TO CANCEL Santa Monica California
Ziprecruite SOUNDS like a great company in their ads. All they are interested in doing is taking your money. First of all, they have you pick criteria like how far you will drive and what type of job you're looking for. Then, they sent daily emails and texts for jobs that were either HOURS away from where I live in LA traffic or jobs for which I was either underqualified or overqualified. And then they had the nerve to say it was a great match. I consistently clicked the link to say why I didn't think the job was a good match but they disregarded my consistent selections.
The worst part is when you cancel. Here is the response I got from my support ticket because I couldn't find out how to cancel my subscription online:
"At this time, we are unable to process your request via email, or chat. If you wish to cancel your subscription, please contact us via phone at 877-252-1062, and we would be happy to connect you to a billing specialist who can assist with closing this account."
But then when I called, I got lost in the long long LONG repetitive lame message that sent me around in a loop and was never answered by anyone much less a billing specialist. They sent me back to the support email I originally contacted. Are you kidding me???!!!
Be very leary of this company and I would recommend using a FREE job search engine - there are plenty of them out there.
