Bill
Longview,#2REBUTTAL Owner of company
Fri, November 17, 2006
Donald, Our credit policy is to give 100% credit on any accidental connections, which are far and few between. If the customer service rep did not offer a credit, it may have been that this was a fairly long duration call or that you have had previous requests for credits. Feel free to contact us at [email protected] for a credit. Thank you.