- Report: #1427216
Complaint Review: Zelle - Nationwide
Reported By:
Jennifer -
Copperas Cove, Texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Zelle
Nationwide, United States
Web:
www.zelle.com
Categories:
Business Rating:
(0)
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Zelle Sent money to no one Nationwide
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I used my Bank of America account to Zelle my father, $145. He didn’t have an account, so I tried to make one for him. I couldn’t, cause he doesn’t have a smartphone. So, I looked at Zelle’s website and they said they could I could cancel the transfer if the other person doesn’t have a Zelle account. And so I tried and it wouldn’t let me. I called my bank and they couldn’t do anything cause it went to an unused bank account of his. Ok, well the bank AND Zelle said, "IF THE RECIPIENT DOES NOT HAVE AN ACCOUNT, THE FUNDS CAN BE RECOVERED.” Well, he does NOT have one. Why does my bank seem to think it’s a lost cause?? I just want my money back or my Dad to get it.
