- Report: #1470967
Complaint Review: Yelp For Business - San Francisco California
Reported By:
Gary -
Santa Clara, Utah, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Yelp For Business
140 New Montgomery Street San Francisco, 94105 California, United States
Phone:
(877) 767-9357
Web:
www.yelp.com
Categories:
Business Rating:
(0)
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Yelp For Business Yelp! Misleading Sales Representatives. Expensive and ineffective Pay-Per-Click San Francisco California
A Yelp representative called me in November 2018 to convince me to try them in advertising my business for one month. Their sales script is very misleading. She did not tell me about the pay-per-click charges incurred anytime someone simply clicks on my ad. She did not tell me I have ZERO control over the outcome when someone clicks on my ad. She said if I was not satisfied, I could cancel my ad after one month and not incur any additional charges. This was an outright lie!
I was charged $187 for the TRIAL month and only received ONE customer call. I called and cancelled my ad on December 17th. They demonstrated NO concern over my disappointment with the results.
The sales rep did not tell me charges are made in arrears after a cancellation! Therefore, I was charged an additional $214 to cover December 1 to December 17th. I realized absolutely NO benefit from this $214 charge!
DO NOT USE THIS COMPANY! THEIR SYSTEM IS AN ABSOLUTE RIP-OFF!
