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  • Report:  #1478203

Complaint Review: xMember - Prakanong, Wattana Bangkok

Reported By:
John - New York, New York, United States
Submitted:
Updated:

xMember
Sukhumvit Soi 69 Prakanong, Wattana, 10110 Bangkok, Thailand
Phone:
1-(707)-520-4996
Web:
https://adent.io/products/xmember/
Categories:
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Basically put, I purchased the Adult CMS xMember from Adont.io and was told they would have to install it on my server. I declined the free installation, as I prefer to do it myself, considering I have 20 years of Linux experience, and have built over 400+ websites in my career.

COULD NOT INSTALL THE SOFTWARE. Went to FreeLancer.com to find another expert besides myself to see if I was going crazy, and had a very gentleman explain to me it was not possible to install, as the instructions themselves were faulty, impossible, and met with errors, AKA they do not provide a way to do the install yourself.

The software, first of all just DOESN'T WORK. The backend parts cannot be edited properly, leaving their branding and weird address on the site, which was fixed, only after complaining.

It uses software dependancies that are so out of date, the security on them has not been updated, and some have even EXPIRED, meaning there is no security for these components, or ever will be, as the dependancy in some cases does not even exist.



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Security nightmare. We hired a small firm out of Pakistan (to save money by outsourcing the small job) to 'hack' into our system, and they were able to do it in 3 different ways, in 24 hours. One was because of the expired security patches that were never coming, so could not be fixed, unless you somehow came up with your own security, which is much more difficult, as this software...

....uses what's called a MEAN stack, which is a collection of software you would NEVER usually use to build an adult website, especially if you want paid members.

Lastly, I asked them finally to do an install on a brand new server, and after waiting a week of paying by the day for a VPS, terminated the VPS and asked them to please let me know when they could do the install, and they said "We did it, but you deleted it"

Of course not, I checked both back and front end and there was no xMember installation on my server, all folders were empty.



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