This is an internet sales marketing company with no actual support staff or willingness to return or exchange items. I bought LED highlights anf fog lights for my truck. While I was asking them questions on the phone, they said oh don't forget you need inti-flicker modules for you headlights and fog lights.
I bought exactly what they said. I paid extra for expedited shipping even though it say on their website expedited shipping was free. When I attempted to call them and ask about this, they hung up on me. When I attempted to get online chat the person was extremly rude and kept saying what's your problem your going to get the parts.
When I got the parts, I installed the headlights with no problem, but one of the fog lights broke when I removed it from the case. I installed the other fog light and found it would not work with the anti flicker module I paid extra for. When I removed the module it worked fine.
So I filed on their website for an RMA to return the modules and get a replacement for the broken glass on the fog light. i have yet in 3 week been able to get anyone to speak with me. I have sent 3 emails, have started a couple of live chats and no one answers anything. All my RMA on my account says is pending (for 3 weeks now). I now relize this is not an actual parts company but a marketing company and they have no real intent of honoring their money back guarantee nor exchanging parts.
Furthe I looked on the North Carolina Secretary of State site only to find out there is no such company name or Ficticious Firm name registered in the State. I am fairly sure if they are even located in North Carolina they are under the radar of the state officials which makes it impossible to file a consumer complaint. I have been bamboozled! Don't let yourself become a victim. I will never do business with an internet company again w/o checking state records and rip off report.
Thanks for letting me vent, I am certain I have lost my money.