- Report: #41773
Complaint Review: Wynn's Warranty Company - Azusa California
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Wynn's Warranty Company
1050 W Fifth Street Azusa, 91702 California, U.S.A.
Phone:
800-922-4392 xt252
Web:
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Wynn's Warranty Company ripoff mistreated and scammed Azusa California
On august 13th We purchased a Jeep Grand Cherokee from M&M Auto, Hattiesburg, MS for $10,150.00 cost of the warranty $1015.00 We were told that we were required by the credit company Credit Acceptance to purchase an extended warranty. That was a lie it was optional! The extended warranty is through Wynn's. They sent us their product(fluids for the vehicle. Oil, gas treatment, ect) and promised that if we would put this product in our vehicle that we would not have any problems. 64 days after purchase the engine blew up!!
![Ripoffreport Report Image]()
Shows Piston #6 in buried in the wall and piston #5 is
scarred Photo
I had to pay for the towing $35.00. When the mechanic shop tested the vehicle there was little or no compression in the piston chambers - meaning there was piston problems. Does Wynn's cover this? They say they do. But they insisted that the problem be diagnosed. Cost 400.00 out of my pocket. Sure enough hole in piston #1 Piston # 2 buried in the wall of the engine, Piston # 3 buried in the wall of the engine. Wynn's warranty states that we are responsible for diagnosing the problem to the point of knowing what the problem is.
Did it stop here NO!! They required us to further diagnosis the problem, they insisted that we pull the oil pan the cost 55.00. We fought this I had several recommendations of mechanics telling us that if we pulled the oil pan that Wynn's would find some way to not pay for it! This went on 1 month we finally agreed to pull the oil pan, Did Wynn's pay NO!!! After the adjuster was sent out and said that Wynn's should pay they decided not to! Off the record that they were upset that we had contacted a Lawyer Did they finally pay?? NO!!!!
![Ripoffreport Report Image]()
This shows the damage to piston
They said it was lubrication due to non detonation!! Layman's terms no oil in the vehicle. Funny that Wynn's product was in the oil pan and it was full!! Wynn's did not pay they took our money and were rude to everyone who contacted them to the point that the lawyer, the mechanic and I wanted to cuss them out! They drug it out so it cost us more money instead of just telling that they had no intension of paying in the first place. Total cost out of our pocket 455.00 diagnosis 35.00 towing fee 1677.00 rental car. 4 days lost of work 1530.00 down payment 116.00 tag fee 456.00 insurance 11,165.00 owed to credit acceptance for a vehicle I can not drive and can not afford to fix!!
Can you afford to make this mistake? Wynn's Warranty is a huge Rip Off!! Don't believe me? Go down or call any mechanic shops in your area and see what they have to say! I can obtain several signed reports here in my town alone that Wynn's has done this to! Look at their web site www.wynnsusa.com see what kind of building they have figure out who's paying for it!!! Don't let this happen to you!!
Oh and you can't sue them they have an arbitration clause in their contract!! BUYER BEWARE!!! Business since 1938 Think of how many people they have done this to!!
Faith
hattiesburg, Mississippi
U.S.A.
Shows Piston #6 in buried in the wall and piston #5 is
scarred Photo
I had to pay for the towing $35.00. When the mechanic shop tested the vehicle there was little or no compression in the piston chambers - meaning there was piston problems. Does Wynn's cover this? They say they do. But they insisted that the problem be diagnosed. Cost 400.00 out of my pocket. Sure enough hole in piston #1 Piston # 2 buried in the wall of the engine, Piston # 3 buried in the wall of the engine. Wynn's warranty states that we are responsible for diagnosing the problem to the point of knowing what the problem is.
Did it stop here NO!! They required us to further diagnosis the problem, they insisted that we pull the oil pan the cost 55.00. We fought this I had several recommendations of mechanics telling us that if we pulled the oil pan that Wynn's would find some way to not pay for it! This went on 1 month we finally agreed to pull the oil pan, Did Wynn's pay NO!!! After the adjuster was sent out and said that Wynn's should pay they decided not to! Off the record that they were upset that we had contacted a Lawyer Did they finally pay?? NO!!!!
This shows the damage to piston
They said it was lubrication due to non detonation!! Layman's terms no oil in the vehicle. Funny that Wynn's product was in the oil pan and it was full!! Wynn's did not pay they took our money and were rude to everyone who contacted them to the point that the lawyer, the mechanic and I wanted to cuss them out! They drug it out so it cost us more money instead of just telling that they had no intension of paying in the first place. Total cost out of our pocket 455.00 diagnosis 35.00 towing fee 1677.00 rental car. 4 days lost of work 1530.00 down payment 116.00 tag fee 456.00 insurance 11,165.00 owed to credit acceptance for a vehicle I can not drive and can not afford to fix!!
Can you afford to make this mistake? Wynn's Warranty is a huge Rip Off!! Don't believe me? Go down or call any mechanic shops in your area and see what they have to say! I can obtain several signed reports here in my town alone that Wynn's has done this to! Look at their web site www.wynnsusa.com see what kind of building they have figure out who's paying for it!!! Don't let this happen to you!!
Oh and you can't sue them they have an arbitration clause in their contract!! BUYER BEWARE!!! Business since 1938 Think of how many people they have done this to!!
Faith
hattiesburg, Mississippi
U.S.A.
1 Updates & Rebuttals
Eric
Utica,New York,
U.S.A.
Bad credit finance, auto warranties, and the like.
#2Consumer Comment
Fri, January 17, 2003
In the past, I sold cars for several used dealerships, and also processed the credit apps (CAC and others). Note this was back in 1996 or so.
This bank in particular, was a bad credit specialist. The basics, their programs put them as a note holder for the dealerships. In exchange they would make about 20% of the total including interest, and the dealer by the end would receive about 80%.
Auto warranties were highly reccommended, and Wynns was one of the approved ones. From experience, selling decent cars with them. Out of maybe 50 sold, there was one with a claim. And from what I could tell (after I was gone) they didn't take care of it (similiar to this complaint).
Another area to be careful on, don't get buried in a vehicle. With programs such as CAC, there are a few ways the dealership can manipulate the numbers and get more advance up front. Warranties are one of them. Using Kelly Bluebook (california numbers) was another.
I'm not going to bad mouth CAC. The program, if handled right on the dealers part, is a good one. If not, it can be the worst thing the consumer can find.
Overall, if you are getting no money down, even tradein, and it's an older car. You are going to pay a lot. If you trade it in and refinance, you are going to pay even more.
It's wise to figure out the book value. And bring some real good downpayment. In the formulas for CAC, you will have a lot more bargaining. Since the downpayment they keep 100%. In a lot of cases, this actually pays off what they have in the vehicle. Then the 80% is pure profit.. Thus, you have a lot more ground to get them down on price. Since they are paid in expenses.
Also though, with significant downpayments, you may actually be able to get a loan from a better bank that isn't so high on interest. Back then, CAC was 19-24%. If you get a new car paying 50% down, some of the better banks are very likely to give you the loan, if your income supports the payment, and you haven't moved a lot, and have had your job for some time. (if they repo, they will get their moneys worth, and odds are they can find it, and beyond that odds are that you can afford to make the payment).
Note also, tradeins are usually better off sold elsewhere.. The numbers look good, but then if you figure out the values, chances are on lesser cars, you might wind up paying them to take it and they will still sell it (if even for scrap). and if of value, you will still not get what it's worth, unless you are a better salesman then them, and can convince them that it's worth more. They do that several times a day.. It's hard to sell a salesperson, cause they know how your doing it :)
PEACE and Respect,
