- Report: #5985
Complaint Review: www.consumerinfo.com - Orange California
-
Author Confirmed
Why?
www.consumerinfo.com
One City Blvd. West Orange, 92868 California, U.S.A.
Phone:
888-888-8553
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
www.consumerinfo.com withdrew money without my approval
Basically, I signed up for a free credit report, which I may access for 30 days. If I fail to cancel, my charge card would be charged the annual membership fee of $79.95. I attempted to cancel through the 1-800 number, which was practically impossible therefor; I opted to use the email cancellation process you mention on the recording. I did cancel within the 30 days, July 18th to be exact. However, the company deliberately processed my cancellation notice 9 days later, which was after the 30-day trial period.
Here is a copy of my email:
Subj: Cancel Membership
Date: Wed, 18 Jul 2001 4:04:25 PM Eastern Daylight Time
From: WOLF228338
To: [email protected]
Please cancel my membership
Lisa G
SS# 000-00-0000
----------------------
They sent me a reply on 7/26 telling me they were processing it. 8 days after I had notified them. I called my bank and my account had been charged the previous night.
A HUGE SCAM!
Complaints have been filed with FBI Internet Fraud and the FTC.
http://www.ftc.gov/ftc/complaint.htm
http://www.ifccfbi.gov/
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
Here is a copy of my email:
Subj: Cancel Membership
Date: Wed, 18 Jul 2001 4:04:25 PM Eastern Daylight Time
From: WOLF228338
To: [email protected]
Please cancel my membership
Lisa G
SS# 000-00-0000
----------------------
They sent me a reply on 7/26 telling me they were processing it. 8 days after I had notified them. I called my bank and my account had been charged the previous night.
A HUGE SCAM!
Complaints have been filed with FBI Internet Fraud and the FTC.
http://www.ftc.gov/ftc/complaint.htm
http://www.ifccfbi.gov/
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
1 Updates & Rebuttals
laura
conyers,Georgia,
upset
#2REBUTTAL Individual responds
Fri, May 10, 2002
i think this company could have to pay the 79.95 that they are trying to rip-me out of.
