Steve
Mesa,#2Consumer Suggestion
Mon, July 16, 2012
usually airlines issue a full refund if there is a death in the family. any reputable airline will also allow you to rebook without a penalty in this case.
JM
Bedford,#3Consumer Suggestion
Sat, February 26, 2005
Unfortunately most online sites have a no cancellation policy within 12 to 72 hours (depending on the company) because they have already purchased the seat from the airline, they have to pay for it wheteher it's filled or not and you didn't give them enough time to fill the seat. it's clearly stated in their policies which should ALWAYS be read before booking. Under Terms and conditions it reads: "Unless otherwise specified, once confirmed/ticketed, most reservations cannot be transferred, changed, upgraded, or cancelled/refunded; " Then under FAQ:Cancellations "If your fare rules for your flight reservation permit you to cancel, please be advised that we require you to cancel at least 12 hours before your flight's originally scheduled departure time, and you will incur cancellation fees." Your fare rules may not have allowed cancellations at all but you may have been overdue for the 12 time anyway depending on how long after you recieved the news you cantacted Cheaptickets.com This is the flip side of booking easy and cheap fares...the penalties are tough.
JM
Bedford,#4Consumer Suggestion
Sat, February 26, 2005
Unfortunately most online sites have a no cancellation policy within 12 to 72 hours (depending on the company) because they have already purchased the seat from the airline, they have to pay for it wheteher it's filled or not and you didn't give them enough time to fill the seat. it's clearly stated in their policies which should ALWAYS be read before booking. Under Terms and conditions it reads: "Unless otherwise specified, once confirmed/ticketed, most reservations cannot be transferred, changed, upgraded, or cancelled/refunded; " Then under FAQ:Cancellations "If your fare rules for your flight reservation permit you to cancel, please be advised that we require you to cancel at least 12 hours before your flight's originally scheduled departure time, and you will incur cancellation fees." Your fare rules may not have allowed cancellations at all but you may have been overdue for the 12 time anyway depending on how long after you recieved the news you cantacted Cheaptickets.com This is the flip side of booking easy and cheap fares...the penalties are tough.
JM
Bedford,#5Consumer Suggestion
Sat, February 26, 2005
Unfortunately most online sites have a no cancellation policy within 12 to 72 hours (depending on the company) because they have already purchased the seat from the airline, they have to pay for it wheteher it's filled or not and you didn't give them enough time to fill the seat. it's clearly stated in their policies which should ALWAYS be read before booking. Under Terms and conditions it reads: "Unless otherwise specified, once confirmed/ticketed, most reservations cannot be transferred, changed, upgraded, or cancelled/refunded; " Then under FAQ:Cancellations "If your fare rules for your flight reservation permit you to cancel, please be advised that we require you to cancel at least 12 hours before your flight's originally scheduled departure time, and you will incur cancellation fees." Your fare rules may not have allowed cancellations at all but you may have been overdue for the 12 time anyway depending on how long after you recieved the news you cantacted Cheaptickets.com This is the flip side of booking easy and cheap fares...the penalties are tough.