- Report: #384597
Complaint Review: WU-YI SOURCE TEA - ONTARIO California
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Author Confirmed
Why?
WU-YI SOURCE TEA
5300 ONTARIO MILLS PKWY #400 ONTARIO, 91764 California, U.S.A.
Phone:
800-3431323
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WU-YI SOURCE TEA WEIGHT LOSS ONTARIO California
I SIGNED UP FOR FREE TRIAL 100 % GUARANTEED MY MONEY BACK AFTER 8 DAYS I RETURNED IT UPS THAT I PAID FOR AND ASKED FOR MY MONEY BACK I EMAILED THEM SEVERAL TIMES THEY SAID I CHECKED SOMETHING THAT SAID NO RETURNS!!!!!!!!!!! I ARGUED WITH THEM THEY STILL CHARGED ME 59.95 AND NOW THEY ARE CHARGING ME 4.95 FOR WEB ACCESS????? ON MY CREDIT CARD FOR WHAT??????????? THEIR WEBSITE IS A DEAD END WHAT A RIP OFF 4.95 HERE AND THERE ADDS UP THIS IS BULL. I SHOULD HAVE NEVER GOT INVOLVED WITH THIS COMPANY.
NOW I NEED TO GO AFTER THE SHARPER IMAGE WHO RIPPED ME OFF TOO.
Lucia
Naperville, Illinois
U.S.A.
NOW I NEED TO GO AFTER THE SHARPER IMAGE WHO RIPPED ME OFF TOO.
Lucia
Naperville, Illinois
U.S.A.
1 Updates & Rebuttals
Shalyn R.
Las Vegas,Nevada,
U.S.A.
Hello
#2UPDATE Employee
Tue, August 04, 2009
Hello, I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process. We appreciate your concerns. Respectfully,
