Sarah
Lake Worth,#2UPDATE Employee
Fri, March 27, 2009
Unfortunately, because Bob did not provide many individual details, we could not find his account. We are committed to providing 100% customer satisfaction, and so we strongly urge Bob to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US). We will be happy to discuss our services with him and answer any questions he may have. We have been in business for 13 years, and we have more than 9 million satisfied customers. We have consistently maintained excellent ratings with all leading consumer protection agencies. In addition, we have pioneered and developed online consumer best practices that have been adopted by many other services. The iFriends service is verified by TRUSTe and is on its sealholder list of the most trustworthy online businesses.