- Report: #1038591
Complaint Review: Worthpoint - Atlanta Georgia
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Author Not Confirmed
Why?
Worthpoint
Atlanta, 30305 Georgia, United States of America
Phone:
877.481.5750
Web:
www.worthpoint.com
Categories:
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Worthpoint Go Antiques Subscription Rip-Off Scam Atlanta, Georgia
Worthpoint runs a huge scam charging subscribers who test their "free trial" FOREVER. It is impossible to cancel the subscription. I have been charged every month for over 2 years now, and have left messages and sent emails repeatedly, and never get a response. I am preparing to file a suit now to recoup the charges. Anyone want to join me?
1 Updates & Rebuttals
Britt
Atlanta,Georgia,
WorthPoint Requests to Resolve this Issue
#2UPDATE Employee
Fri, May 10, 2013
Hi Tam,
Per your report, you have been charged for more than two years and have not been able to get in touch with anyone in our company. I apologize for this inconvenience and understand your frustration. We wish to work towards a resolution and reconcile this situation.
In order to resolvet this issue, please call our manager of Customer Support, Kaylee directly at 877-481-5750 ext. 407. We will need more information about your account (first/last name and email address) to verify your account, as well as the recurring monthly charges.
Again, we apologize for the inconvenience and understand your frustration. Thank you for your feedback, as we are striving to improve our services.
Kind Regards,
Britt
