Ernie E.
MIAMI,#2UPDATE Employee
Wed, December 23, 2009
We apologize for the inconvenience we caused and thank you
for bringing this matter to our attention.
Id like to research
this matter further to determine exactly where our service failed but unfortunately
we do not have enough information in your post to gather your account
information. Please contact me at [email protected]
with your order details so we can properly address this issue.We value your business and hope we can continue to be your
technology vendor of choice, should you give us another chance we promise to
work hard to exceed your expectations. Weve been serving our customers for
over 20 years but acknowledge that we are not perfect. Were constantly
striving to improve and will not rest until we achieve 100% customer satisfaction.
I look forward to talking with you and I promise to work hard to find an
accommodation that makes you feel comfortable giving us another chance.
Best Regards.