- Report: #1474791
Complaint Review: WorldPay - Atlanta Georgia
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Author Not Confirmed
Why?
WorldPay
Atlanta, Georgia, United States
Web:
Worldpay.com
Categories:
Business Rating:
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WorldPay aquired the CC processor that I had one account with. They made that into 5 accounts and caherged me thousands of dollars in bogus fees. They also with held $6800 in transactions for over 3 months under the auspices of "Risk Management" Atlanta Georgia
Worldpay is simply a ripoff. They aquired the processing company that I had been with for 10 years and had "1" virtual terminal account with that was on a % of transaction basis with no other fees. They, Worldpay morphed that into 5 accounts and began charging a monthly fee of $28.57 for one and $17.40 for the phantom 4 accounts each, that is $98.17. This went on for 7 months, and is the tip of the iceberg.
My Company did an event at a Ritz Carleton property and they gave me a CC for $4800.00 as payment, 4 days later I did an event at a County School who also gave me a CC for $2400. Both of the customers have been doing business with me for at least 10 years and the dollar amount was typical of the historical transactions. WorldPay processed the transactions to my account and I payed the sub contractors, etc. A few days later my banker calls to tell me that my account is thousands of dollars overdrawn. Worldpay had reversed the transactions per the "Risk Management" department head Michael Coleman. I sent the CC authorization forms along with the emails of the responsible parties and all of the supporting data in regards to the transactions. Michael Coleman said regardless of the supportive information Worldpay will hold the $7200 for at least 6 Months. After 3 months of frustration, anxiety and a general feeling of being screwed, I asked the customers to cancel the transactions, get the funds put back on the credit cards and processed them through my banks credit card processor. The bank understood the situation and reversed any NSF charges I suffered from Worldpay.
In August I demeanded that they cease and desist from any further business with my Company. I thought that was the end of it by firing them. But NO. They continued to charge the 5 accounts ( 1 real and 4 phantom) after repeated demands to cease and desist. I finally got a hold of a Khya Pettigrew in January who did cancel the account(s) but not before they charged my account $1033.75 that was disguised as an annual compliance fee.
There is a special place in prision for these people and I would like to see them in court facing multiple charges of fraud and usery.
I have reported them to the Florida Department of Banking and Finance as wellas the Florida Attorney Generals Office. Lets see how they fare there.
Are there any Lawyer s that want a piece of this pie?
