- Report: #19023
Complaint Review: Worldcom Wireless - New York New York
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Author Not Confirmed
Why?
Worldcom Wireless
Worldcomwireless.com New York, 10087-5211 New York, U.S.A.
Phone:
800-254-8991
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Worldcom WirelessWorldcom WWorldcom Wireless ripoff dishonest fraudulent billing New York New York
This cell phone was ordered by mistake. Found out later that this cell phone can not be activated in our area. I phoned Worldcom & asked them to cancel my subscripion, which the Customer Rep said they would.
I still received the phone & the very next day I sent it back to Worldcom by Fed Ex, without opening it. I started getting monthly bills. I phoned them again & they said they could not cancel this subscription. I'm still getting billed each month. I've tried many, many times to contact them by phone & have not been able to get through to a customer rep.
I sent them an email, explaining everything. I did receive an email from them & they said if I wanted to cancel, I would be charged $250.00. I wrote back & said "why should I pay for something I don't have"? They responded by saying I signed up for this service over the internet, so I am liable for it.
Companies like this should be shut down immediatly & be fined.
Wayne
Happy Camp, California
I still received the phone & the very next day I sent it back to Worldcom by Fed Ex, without opening it. I started getting monthly bills. I phoned them again & they said they could not cancel this subscription. I'm still getting billed each month. I've tried many, many times to contact them by phone & have not been able to get through to a customer rep.
I sent them an email, explaining everything. I did receive an email from them & they said if I wanted to cancel, I would be charged $250.00. I wrote back & said "why should I pay for something I don't have"? They responded by saying I signed up for this service over the internet, so I am liable for it.
Companies like this should be shut down immediatly & be fined.
Wayne
Happy Camp, California
