- Report: #8929
Complaint Review: WORLCOM WIRELESS - NEW YORK New York
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Author Not Confirmed
Why?
WORLCOM WIRELESS
PO BOX 5211 NEW YORK, 10087-5211 New York, U.S.A.
Phone:
1-800-254-8991
Web:
N/A
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MCi WORLDCOM WIRELESS INC RUDE AND ABRASIVE CUSTOMER SALES
I SIGNED A CONTRACT WITH THIS COMPANY FOR ONE YEAR OF SERVICE.
INTIALLY I WAS BILLED WITH THE SAME NAME ON TWO DIFFERENT ACCOUNT NUMBER,BUT ONLY ONE WAS MINE, AFTER REPEATED CALLS TO VARIOUS SUPERVISORS WAS I ABLE TO CLOSE AN ACCOUNT IN MY NAME THAT WASN'T MINE OWN.
THE CALLING PLAN THAT THAT A CONTRACTED FOR 500 MINS FREE DURING PEAK 1000 MINS OFF PEAK 1000 MINS WEEKENDS WAS NEVER HONORED BY THIS COMPANY. THEN I DIDN'T RECEIVE A BILL FOR SIX MONTHS.
I CALLED MONTHLY REQUESTING A BILL AND AT EACH TIME I WAS INFORMED THAT I HAD A ZERO BALANCE.
FINALLY THE BILLS CAME IN NOT WITH THE RATE I CONTRACTED WITH. RUDE AND ABRASIVE CUSTOMER SALES REPS.
NOW DEMAND 1586.67. I CANCELLED WHEN MY YEARLY CONTRACT ENDED IN SEPTEMBER AND NOW THEY ARE ATTEMPTING TO TACK ON 27.84 EACH MONTH.
Karen
Philadelphia, PA
INTIALLY I WAS BILLED WITH THE SAME NAME ON TWO DIFFERENT ACCOUNT NUMBER,BUT ONLY ONE WAS MINE, AFTER REPEATED CALLS TO VARIOUS SUPERVISORS WAS I ABLE TO CLOSE AN ACCOUNT IN MY NAME THAT WASN'T MINE OWN.
THE CALLING PLAN THAT THAT A CONTRACTED FOR 500 MINS FREE DURING PEAK 1000 MINS OFF PEAK 1000 MINS WEEKENDS WAS NEVER HONORED BY THIS COMPANY. THEN I DIDN'T RECEIVE A BILL FOR SIX MONTHS.
I CALLED MONTHLY REQUESTING A BILL AND AT EACH TIME I WAS INFORMED THAT I HAD A ZERO BALANCE.
FINALLY THE BILLS CAME IN NOT WITH THE RATE I CONTRACTED WITH. RUDE AND ABRASIVE CUSTOMER SALES REPS.
NOW DEMAND 1586.67. I CANCELLED WHEN MY YEARLY CONTRACT ENDED IN SEPTEMBER AND NOW THEY ARE ATTEMPTING TO TACK ON 27.84 EACH MONTH.
Karen
Philadelphia, PA
