Complaint Review: WLI* ReservationsRewards - WLI* TravelValuesPLUS.com - Internet

Wow... For a "lawyer" u sure have alot of time on your hands to be ragging on someone who's only venting about his unfortunate experience with this company...Grow-up and get a life!!!!!Show some compassion, be a better human being:)

these are spineless little people that just plain out steal from you....

Dear Nathan, Firstly, I really do not appreciate being informally addressed by last name only--we are not on a sports team or in a fraternity. Secondly, I never assumed that you travel at all, in fact I did not even mention that you travel at all; I spoke of the travel my job requires, and that I do it often. I travel frequently, and that is what I was speaking of--re-read my note and that will be quite plain. Thirdly, I asked you a number of pertinent questions, and I did not make a single accusation. All of those questions were designed to gain information into ways someone could have 'accidentally' signed you up for online services. Here's another one: do you use the computer lab at your college? Recently, at several universities, the computer lab administrators (you know, the students who spend most of their time playing games or writing code) were indicted for selling the email lists and personal info of the students they were supposed to be helping. I realize that you probably don't have 'cookie-control' over a computer you use at school, and thus are an easy target for an identity thief. A simple keystroke virus, available in most spoof eB*y spams and other junk, sends every typo you make to someone with a use for YOUR information. And they might just sign you up for something annoying--I know a friend who sent a subscription to "Women's Wear Daily" to an ex's office and had him billed for it. You make an even easier target for an affiliate marketer with a stolen email list and purloined personal information because you don't check your credit card statements--you mention that you don't use it, but that doesn't mean someone else isn't. Guard those statements like gold, and shred them if possible before throwing them away. College students have one of the highest rates of online fraud because their personal information is so accessible--with social security numbers as IDs, the general openness of campuses and the proliferation of easily hacked computer labs, its a wonder more of that isn't on the news. Speaking of problems with the Better Business Bureau, did you know that M*Donal*'s has had over 1100 complaints filed with the BBB? Just in California, in the last six months? "Thats gotta tell ya something about the company." You should understand that from a customer service standpoint as well. I just would be a little more careful when you throw around that word, fraud. Its a potentially dangerous accusation, so be cautious when placing blame, you don't want to wander into the territory of slander, or since you like the online forum, libel. As for being a student, I too had a customer service job, and then I had one where I cold-called people and sold newspapers--I also delivered pizza. So I had two+ jobs and graduated summa c*m laude in three years--you too can work your a*s off and be penniless for a few years. I am also not a "contract lawyer," I AM a contract lawyer, there are no quotation marks implying falsification with that one, okay? I also understand the professional implications of keeping my cool at all times, I get paid to do it, and I've seen some pretty ugly pre-nups. So here, in this refutation, I suggested, corrected, and informed. I did not place any assumptions or accusations, and I think that we are both the better for it. Sincerely,

Dear Nathan, Firstly, I really do not appreciate being informally addressed by last name only--we are not on a sports team or in a fraternity. Secondly, I never assumed that you travel at all, in fact I did not even mention that you travel at all; I spoke of the travel my job requires, and that I do it often. I travel frequently, and that is what I was speaking of--re-read my note and that will be quite plain. Thirdly, I asked you a number of pertinent questions, and I did not make a single accusation. All of those questions were designed to gain information into ways someone could have 'accidentally' signed you up for online services. Here's another one: do you use the computer lab at your college? Recently, at several universities, the computer lab administrators (you know, the students who spend most of their time playing games or writing code) were indicted for selling the email lists and personal info of the students they were supposed to be helping. I realize that you probably don't have 'cookie-control' over a computer you use at school, and thus are an easy target for an identity thief. A simple keystroke virus, available in most spoof eB*y spams and other junk, sends every typo you make to someone with a use for YOUR information. And they might just sign you up for something annoying--I know a friend who sent a subscription to "Women's Wear Daily" to an ex's office and had him billed for it. You make an even easier target for an affiliate marketer with a stolen email list and purloined personal information because you don't check your credit card statements--you mention that you don't use it, but that doesn't mean someone else isn't. Guard those statements like gold, and shred them if possible before throwing them away. College students have one of the highest rates of online fraud because their personal information is so accessible--with social security numbers as IDs, the general openness of campuses and the proliferation of easily hacked computer labs, its a wonder more of that isn't on the news. Speaking of problems with the Better Business Bureau, did you know that M*Donal*'s has had over 1100 complaints filed with the BBB? Just in California, in the last six months? "Thats gotta tell ya something about the company." You should understand that from a customer service standpoint as well. I just would be a little more careful when you throw around that word, fraud. Its a potentially dangerous accusation, so be cautious when placing blame, you don't want to wander into the territory of slander, or since you like the online forum, libel. As for being a student, I too had a customer service job, and then I had one where I cold-called people and sold newspapers--I also delivered pizza. So I had two+ jobs and graduated summa c*m laude in three years--you too can work your a*s off and be penniless for a few years. I am also not a "contract lawyer," I AM a contract lawyer, there are no quotation marks implying falsification with that one, okay? I also understand the professional implications of keeping my cool at all times, I get paid to do it, and I've seen some pretty ugly pre-nups. So here, in this refutation, I suggested, corrected, and informed. I did not place any assumptions or accusations, and I think that we are both the better for it. Sincerely,

Dear Nathan, Firstly, I really do not appreciate being informally addressed by last name only--we are not on a sports team or in a fraternity. Secondly, I never assumed that you travel at all, in fact I did not even mention that you travel at all; I spoke of the travel my job requires, and that I do it often. I travel frequently, and that is what I was speaking of--re-read my note and that will be quite plain. Thirdly, I asked you a number of pertinent questions, and I did not make a single accusation. All of those questions were designed to gain information into ways someone could have 'accidentally' signed you up for online services. Here's another one: do you use the computer lab at your college? Recently, at several universities, the computer lab administrators (you know, the students who spend most of their time playing games or writing code) were indicted for selling the email lists and personal info of the students they were supposed to be helping. I realize that you probably don't have 'cookie-control' over a computer you use at school, and thus are an easy target for an identity thief. A simple keystroke virus, available in most spoof eB*y spams and other junk, sends every typo you make to someone with a use for YOUR information. And they might just sign you up for something annoying--I know a friend who sent a subscription to "Women's Wear Daily" to an ex's office and had him billed for it. You make an even easier target for an affiliate marketer with a stolen email list and purloined personal information because you don't check your credit card statements--you mention that you don't use it, but that doesn't mean someone else isn't. Guard those statements like gold, and shred them if possible before throwing them away. College students have one of the highest rates of online fraud because their personal information is so accessible--with social security numbers as IDs, the general openness of campuses and the proliferation of easily hacked computer labs, its a wonder more of that isn't on the news. Speaking of problems with the Better Business Bureau, did you know that M*Donal*'s has had over 1100 complaints filed with the BBB? Just in California, in the last six months? "Thats gotta tell ya something about the company." You should understand that from a customer service standpoint as well. I just would be a little more careful when you throw around that word, fraud. Its a potentially dangerous accusation, so be cautious when placing blame, you don't want to wander into the territory of slander, or since you like the online forum, libel. As for being a student, I too had a customer service job, and then I had one where I cold-called people and sold newspapers--I also delivered pizza. So I had two+ jobs and graduated summa c*m laude in three years--you too can work your a*s off and be penniless for a few years. I am also not a "contract lawyer," I AM a contract lawyer, there are no quotation marks implying falsification with that one, okay? I also understand the professional implications of keeping my cool at all times, I get paid to do it, and I've seen some pretty ugly pre-nups. So here, in this refutation, I suggested, corrected, and informed. I did not place any assumptions or accusations, and I think that we are both the better for it. Sincerely,

Dear Nathan, Firstly, I really do not appreciate being informally addressed by last name only--we are not on a sports team or in a fraternity. Secondly, I never assumed that you travel at all, in fact I did not even mention that you travel at all; I spoke of the travel my job requires, and that I do it often. I travel frequently, and that is what I was speaking of--re-read my note and that will be quite plain. Thirdly, I asked you a number of pertinent questions, and I did not make a single accusation. All of those questions were designed to gain information into ways someone could have 'accidentally' signed you up for online services. Here's another one: do you use the computer lab at your college? Recently, at several universities, the computer lab administrators (you know, the students who spend most of their time playing games or writing code) were indicted for selling the email lists and personal info of the students they were supposed to be helping. I realize that you probably don't have 'cookie-control' over a computer you use at school, and thus are an easy target for an identity thief. A simple keystroke virus, available in most spoof eB*y spams and other junk, sends every typo you make to someone with a use for YOUR information. And they might just sign you up for something annoying--I know a friend who sent a subscription to "Women's Wear Daily" to an ex's office and had him billed for it. You make an even easier target for an affiliate marketer with a stolen email list and purloined personal information because you don't check your credit card statements--you mention that you don't use it, but that doesn't mean someone else isn't. Guard those statements like gold, and shred them if possible before throwing them away. College students have one of the highest rates of online fraud because their personal information is so accessible--with social security numbers as IDs, the general openness of campuses and the proliferation of easily hacked computer labs, its a wonder more of that isn't on the news. Speaking of problems with the Better Business Bureau, did you know that M*Donal*'s has had over 1100 complaints filed with the BBB? Just in California, in the last six months? "Thats gotta tell ya something about the company." You should understand that from a customer service standpoint as well. I just would be a little more careful when you throw around that word, fraud. Its a potentially dangerous accusation, so be cautious when placing blame, you don't want to wander into the territory of slander, or since you like the online forum, libel. As for being a student, I too had a customer service job, and then I had one where I cold-called people and sold newspapers--I also delivered pizza. So I had two+ jobs and graduated summa c*m laude in three years--you too can work your a*s off and be penniless for a few years. I am also not a "contract lawyer," I AM a contract lawyer, there are no quotation marks implying falsification with that one, okay? I also understand the professional implications of keeping my cool at all times, I get paid to do it, and I've seen some pretty ugly pre-nups. So here, in this refutation, I suggested, corrected, and informed. I did not place any assumptions or accusations, and I think that we are both the better for it. Sincerely,

One thing is for sure Bruner, please make suggestions, not accusations. I'm a college student and I filed this complaint right out of highschool. I dont use my credit often at all thus I wouldnt be checking my monthly statements now would I? Secondly don't assume that I travel a lot, because that just makes an a*s-of-U-and-ME. Why would I sign up for this garbage when I'm barely starting college and struggling to pay the tuition? In turn, I only got one months back of that credit, which made me at a loss of over a $100 that I couldve used for college expenses! You should be able to understand how frustrating that was since you went through law school and became a "contract lawyer." I had called this company up and made several complaints about fraudulence and what not...and I find out from them directly that they have been inspected by Bureau of Better Business over 5 times!! Thats gotta tell ya something about the company. In addition to that, the "customer service" representative that spoke to me was so d**n rude it was insulting. I am in customer service, and my God, you dont deserve such a job if you cant keep your cool with a complaint. I did such complaint in a professional manner, no swearing, no yelling, all professional tone and the rep gives me attitude and starts yelling at me. So in turn, this company has major issues with fraud, and they seem to fish in people shopping on "harmless poster companies."

Dear Nate, Does your wife use your computer? Do either of you belong to MyPoints? I travel A LOT, and use both of the programs that you are reviling-- ReservationRewards.com and TravelValuesPlus.com--they are indispensible for rental car upgrades, cheaper hotel rooms and great travel insurance. I do not believe that they are "stupid" companies, definitely NOT theives, and after reading, and re-reading allposters.com privacy statement (which I recommend that you do), and emailing them regarding their privacy statement and affiliate programs, I am thoroughly convinced that they did not share your credit card information. Do you use Gator to store your passwords and personal information? Frankly, if you don't even read your credit card statements (you know, you can probably even read them online--and then you would have known about this right away), then you probably didn't read the fine print when you accepted a $10 gift certificate that was offered on a pop-up. That fine print most likely also offered you a "Free 30-Day Trial," which you and/or your wife/anyone with access to your credit card statement or computer (which you said you don't read, and probably toss out without even opening it--perfect for a thief) could have signed up for--don't blame allposters.com just because they are the only company you've ever bought something from online (just a guess...) I'm sure by this point in time you have realized your mistake in blaming a harmless poster company, and both travel companies have refunded your money. I'm also sure that you've found out that you can't "put away for life" harmless poster and travel companies and that any Department of Consumer Affairs would prefer your complaint to be written in grammatically correct English and that your accusations be right--not the angry rantings of someone who let five months of credit statements go unread. Sincerely, Bruner--a contract lawyer in D.C.