- Report: #1497038
Complaint Review: WISH - Internet retail -
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Author Confirmed
Why?
WISH - Internet retail
United States
Web:
WISH.COM
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Business Rating:
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WISH - Internet retail FRAUD COMPANY THAT TAKE YOUR MONEY BUT DO NOT DELIVER
Checking the retail internet site I came across a company called WISH.COM. They had hundreds of items and at unbelievable prices. The first was a pair of shoes on a first bid wins for .75 cents using your credit card. I took the bid and they took the .75 cents out of my account. Interestingly 3 days later I get an email that said someone else was ahead of me and I did not get the shoes at .75. Ironically it took at least 10 days to get the money back on my card.
The same day on the site I ordered a awning for my porch door. The cost of the awning with shipping was $37 so I ordered it. That is when the saga started as it did not fit so I went to their site to do a return. No matter where I searched I could not find the support dept on the web to get the return started. Finally when I did locate a so called support link it would not allow me to ask how to do a return. The link said choose a listed reason and none applied as I just needed to know how to do a return.
I chose a link to see what would happen and the response was someone will contact you in 3 to 5 days. The response came and they asked me for a picture of the item. I told them it was their item and tried to cut and paste from their site but it would not. This went on for several days so I finally sent them a photo I had in my computer just to be able to converse. They responded they did not recognize the photo to please send photo. I cannot get a response from them to return the item and each time they return with a 3 to 5 delay.
I am over it as they are a scam business and they have no way to reach if they have customer service person. I have wasted so much time and I should have realized with the shoe sale they are not legit. I had also ordered some other items that never arrived and I keep getting emails with a new delivery date. I will tell you "buyer beware" what you see but is not what you get in terms of items and the ability to work with a real company who offers real customer service. I am out about $75 but worse 2 months of time and disappointment. What a fraud company.
