Complaint Review: WILENS & BAKER (COMPANY AND INDIVIDUALS) - NEW YORK NEW YORK

I turn to your services to report the company Wilens & Baker, immigration lawyers. They get a lot of business and the majority of people are the Spanish population. I am a French-African citizen and am married to an American citizen. I'd like to report the fact that they over charge people for the services they provide. You have to do everything on your own and in the mean time they are unable to tell you anything or what they will tell you is something you already know.

They are EXTREMELY RUDE to people and address to "us" as if we were retarded. They abused the fact that we are foreigners. When you get there for the first visit they tell you that if you are married they can file for you etc.

If you go ahead they make you sign some agreement saying that you have a plan of payment of $100 per month. Watch out because soon, when you go there and want to know about how your case is going, they want you to pay and they tell you you have to pay the total before they can make your case move further etc.

You feel trapped because you want things to move so you pay and they still don't have anything to tell you. I personally made two friends over there, one parallegal and one lawyer and they both left the company in total dislike and total disagreement of their ways.

They are ripping off people so much that they could afford to buy a whole new floor where they have their offices now compare to the smaller space they had in the same building at 450 7th Avenue, corner of 34th Street in New York City.

I have my case with them since beginning of 1998 and I have studied their behavior and be a victim of their rudness over and over again. Yesterday, I needed a simple certified copy of my marriage license, which they can't apparently find the original, and I had to get into an argument with one of the founder Mr. WILENS who told me he had no time to go through my file to come back tomorrow, after I told him I had an appointment that same day and needed that copy. He even have the nerves to tell me: "we are busy and people do call and make appointments" that's when I hit the roof.

You call over and over again none of them are taking your call. You leave messages after messages and none of them return your phone calls. Or if by chance one of them take your call they tell you to call back that they are busy and they hung up on you. That was the other founder Mr. BAKER's attitude towards my husband last week when he called to find out where was my situation standing now. Mr. WILENS told me: "aah get out of here!".

I told him loud and clear that he will hear from me. He did not seem to take me seriously because they are so full of themselves that they think that nothing can touch them! Well, we'll see about that!

I am a well educated young woman from an important family in my country and I think that no matter what is your background, every one has the right to be treated with respect even when you are a foreigner and especially if you are being paid to provide a service!

A lot of people heard me and some of them came to me and asked me what happened and they complained to me about the same things. They ask for your money and you don't see any results. I've been married for four years and I am still waiting for my Greencard!!! And I have spend about $2,500 or more for nothing!!!

THANK YOU FOR YOUR HELP