- Report: #1275138
Complaint Review: Why Not Lease it - Nationwide
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Author Not Confirmed
Why?
Why Not Lease it
Nationwide, USA
Phone:
888.949.6680
Web:
www.whynotleaseit.com
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Why Not Lease it Extra Payment taken, "Oops Sorry" doesn't help!!! Manchester, New Hampshire Nationwide
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Today Why Not Lease it took $100.87 out of my bank. I paid off my item (a stove from Sears) last month. After I made my last payment I tried to remove my bank info from the website but I could not.
Needless to say, they threw my bank into the negative. I live on a fixed income so they removed my grocery money. I now have no money to feed my kids with.
When I called to complain I was told I'd have to call back Tuesday because they don't see the payment clear on their end. I had comfirmed with my bank that it was taken completely.
When I demanded a refund they said it takes 7-10 days (from the time I call in next Tuesday) for a refund to be completed. I also asked for my ownership papers and was told that I have to request them on Tuesday.
When I went to my bank they told me that I should change my checking acct # to ensure that this company doesn't take further monies.
This company is shady as all heck. Their excuse to me that it was a "glitch" and "oops, sorry" doesn't cut it. They need to remove people's banking info if they are unable to ensure the system doesn't take extra payments.
Next stop, the FCC.
