In short--DO NOT WORK WITH THEM or GIVE THEM INFORMATION
They are sure fast to communicate initially. I contacted them in becoming a cardholder (not a buyer). They were responsive to answer my calls, texts, and emails. Then after I sent some of my information to them they did repsond to say that they were busy (which is fine) and that the paperwork was recieved via mail.
I have not heard back since. I have called numerous times, emailed numerous times, and sent texts to them saying to give me a call when they got a chance. I get automated messages the same as the other guy that posted here with the "at lunch" or "on the other line with a customer." I don't know how you can be on lunch at 2pm and at 5pm in the same day, but cannot make a 2min call.
In regards to cardholders--DO NOT work with them or give them your personal information. In regards to people looking to raise their credit score--DO NOT work with them or give them your personal information. They will not respond after they get what they want. Maybe this will get them to respond if they are a legitimate company and may update if needed.
THEY ARE SCAMMERS..