- Report: #227469
Complaint Review: Westlake Financial - Los Angeles California
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Author Confirmed
Why?
Westlake Financial
4751 Wilshire Blvd. Suite 100 Los Angeles, 90010 California, U.S.A.
Phone:
888-739-9192
Web:
N/A
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Business Rating:
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Westlake Financial This company calls and makes threats if you are ONE day late with payment. Los Angeles California
I have NEVER seen anything like this finance company. My payments are due on the 15th of the month. A couple of times, I had sent the payment a couple days before the due date and they had not received it by the 16th. Just ONE day late and they called me. When I told them I had sent a check a couple of days ago, they wanting me to cancel the check I sent and let them take it out of my checking account by direct debit. There is a 10 day grace period. They claimed that the check wouldn't be processed before the end of the 10 day grace period and I would be charge a late fee.
Every check I have sent them was processed in far less than 10 days. They began to ask me where the vehicle was parked, what color it was and what condition it was in (as if to threaten repossession). They said they would continue to call until they receive the payment. They were acting as if I was several months behind in the payments. COME ON...one day late and they are having a heart attack.
I recently traided the vehicle in. The dealer is supposed to send them a check for the pay-off amount. I told them this. After two weeks, they have not received the pay-off check yet. They are calling me every night to ask about the money. They said they will continue to call until they get the check. I have never know a finance company to be like this. You would think it would be illegal for them to call someone for being one day late (not even out of the grace period).
Dennis
Tujunga, California
U.S.A.
Every check I have sent them was processed in far less than 10 days. They began to ask me where the vehicle was parked, what color it was and what condition it was in (as if to threaten repossession). They said they would continue to call until they receive the payment. They were acting as if I was several months behind in the payments. COME ON...one day late and they are having a heart attack.
I recently traided the vehicle in. The dealer is supposed to send them a check for the pay-off amount. I told them this. After two weeks, they have not received the pay-off check yet. They are calling me every night to ask about the money. They said they will continue to call until they get the check. I have never know a finance company to be like this. You would think it would be illegal for them to call someone for being one day late (not even out of the grace period).
Dennis
Tujunga, California
U.S.A.
1 Updates & Rebuttals
Dennis
Tujunga,California,
U.S.A.
Tried to force insurance fees to monthly payments or repossess the car, although I had full insurance since the day I purchased the car.
#2Author of original report
Sun, January 14, 2007
In addition to the original post, 14 days after I traded in the vehicle (6 days after the dealer sent the pay-off amount on December 22), this company sent me a letter stating that my insurance (with Safeway Insurance) would expire on February 4th and if I didn't contact them immediately, they would place insurance on the car and add the charges to my monthly payments. First of all, I don't own the car anymore. Second, the insurance I had with Safeway insurance wasn't to expire more than a month. Third thing, I had insurance on the car every step of the way since I purchased it and would continue to do so if I had kept it. They said if I didn't contact them about purchasing insurance from THERE insurance comapny, that the car could be repossessed. I know I have to have full coverage insurance on a car that is being financed and I have ALWAYS had full insurance. Just another threat from this company that has nothing better to do. I guess they will continue to bug me until a light comes on in their heads and they discover that I don't own the car anymore, they have their money, and they can stop bothering me.
