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  • Report:  #223919

Complaint Review: Westlake Financial Services - Los Anglese California

Reported By:
- Lakeland, Florida,
Submitted:
Updated:

Westlake Financial Services
4751 Wilshire Boulevard Los Anglese, 90010 California, U.S.A.
Phone:
800-739-9192
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have had nothing but non stop harrassing calls for Westlake Financial Services to my workplace, everyday several times a day, and they have been told not to call there anymore, and they continue. I got behind on one payment in July, they said they would defer that payment, but didn't honor it. I had a prepaid cell at rhat time and the continiously called it to where I could not afford to buy minutes to keep it going. but the deferral wasn't honored, and I did send payments when I receive my vacation pay to catch this up, they still kept calling, said they didn't get payment, and now I am told that they say my check payments were returned for insuffient funds, the bank say that they did push the payment through. Then, my manager at work said they kept calling and were very rude, he told them to stop calling that he was filing a report on their actions, on 11/21/06 they reo'd my vehichle , I was told by an agent < Mary that if I send them payment by Western Union , she would help me to recover my truck, I did as she said, and I called her like she told me to , but only to get a run around, and how much the charges were to get it back which at that had accumilated to about $1800, when I called her like she said to find out about getting my vehichle back that all is all she would say, didn't even mention about helping me. When they repo'd the truck , they wouldn't even tell me where and how to contact the repo service to get my belonging , I had important paper contacts and valuable personal belonging, work uniforms which I didn't have to preform my work criteria, every time I called them all I got was unprofessional business contact, that couldn't tell me anything, I had a rough time getting to work, mostly by walking 10 miles to try and aquire funds to sen to this comapany.

They are very rude as far as customer relations, and they do have several aka's which was shut down for bad business . I have filed several documentations with the Better Business Buearu, and do plan on filing a suit against them. I would appreciate anyone who would e=mail me on this matter, and would like to file a class action suit, My e-Mail is (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))), I am so very unhappy about this mess, Please if there is anyone who could help, contact me, Thank you Sandra

Sandra

Lakeland, Florida
U.S.A.

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