My husband and I were suckered into a Westgate Resort Timeshare that was offering Free Disney tickets. Not only was it a scam that I should have saw right through from the moment I walked in, but it's a scam that works!
We were on our honeymoon when we went to Westgate in search of Free Disney tickets and walked out with a never ending nightmare! We were promised beautiful relaxing vacations at unbeatable prices, promised eye opening rates for international travel, and promised discounts equivalant to AAA discounts with rental cars, hotels, and flights. You are walked through the best-kept MODELS of rooms (these are not the actual rooms), chauffeured around like royality, treated with respect, laugh and joke; your "Westgate professional" will seem like a friend...then they will basically reach into your pocket and bank accounts, take your money, and push you face first into a mud puddle.
No, No, and NO! We have shelled out thousands of dollars over the past year to Westgate and have NOTHING to show for it! We tried to rent a car with our "2000 points" and were informed that the location, date, return location for the rental, blah, blah, blah were not in the "point plan". Later we tried to do this again and were informed that you can't even use your points on car rentals.
We tried to book a cruise at their "unbeatable owner discount" prices and it was MORE than buying the tickets straight from Carnival!! How can you call something a "deal", "discount", "Benefit" when its thousands of dollars more than I can get something right from the source?? Yes ladies and gentlemen I said THOUSANDS! The exact cruise ship, exact destination, exact dates, etc was THOUSANDS of dollars more on Westgate than on Carnival.
Ontop of your monthly rate you have to pay yearly "fees" that are about $400 a year or more!!. We have paid more to Westgate in a year than in ALL OF THE VACATIONS THAT WE HAVE TAKEN PUT TOGETHER!
Then, of course, if you want to get out of the hell hole they continue to put you through more hell. "You can't sell until someone buys", "You can't just give it back", ARE YOU KIDDING ME?!? So you lie and deceive to suck thousands of dollars out of people who (under the impression) just want somewhere nice for their family. You are the worst type of people! I can't believe you even have employees, knowing that you THEIVES are just stealing from hard working people to pad your bank accounts, I would NEVER work for such a HORRIBLE company!
Anyone who may be thinking about Westgate...RUN and RUN fast!! You will spend 100x less just paying for your vacations as you take them! Not only do I want to shove this "Deed" back in their faces but I want ALL of our heard earned money back. We have not used the resort a SINGLE time, becuase, like I said, it was WAY CHEAPER through Carnival, Royal Carribean, Enterprise, Orbitz, and so on.
P.S. If you decline and the Westgate employee "Really tries to work out a deal for you" (and they will) by talking to a manger or the person in charge and they come back with a lower price and you decline so they talk in private some more and come back to you with an even lower number, and you decline again and they come back with an even LOWER number...DO NOT GIVE IN!!!!! They came back to us 5 times with lower and lower amounts, becuase I knew something wasn't right so I kept declining, until that 5th time... we gave in and we've probably spent 5x that inital amount. JUST WALK OUT!!!!
margaretsims90
Alabama,#2Consumer Comment
Wed, April 01, 2015
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