- Report: #1268941
Complaint Review: Western Dental Centers - Oaks Pennsylvania
Reported By:
Deborah -
Rancho Cordova, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Western Dental Centers
P.O box 1259: Dept:18882 Oaks, 19456 Pennsylvania, USA
Phone:
8663137624
Web:
www.westerndental.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Western Dental Centers Fradegelant charges Oaks Pennsylvania
I origanally went to Western Dental because i had no medical insurance except from medical in sacramento county. They did not cover for the dental problem i used carrington 500 dental plan to get a discount on a build up and porcelin crown the total balance was $786.00 and i paid $100.00 with my bank card and then $53.00 dollar payments were set up with the balance of $686.00 i have been paying on the account until it was gone with my last payment on July, 2015. 5 month's go buy and i'm chipping away at all bills owed so i could clean up my credit slowly paying off each debt feeling proud as a single mom to my horror i get an e-mail from credit karma telling me something was on my credit because i monitor it so closely. Horrible i see the balance of $486.00 from Western Dental Centers.
I call the customer service .they transfereed me to the grievance department when i had to explain i owe nothing i am holding in my hand a invoice showing my last payment of $32.00 that was my total balnce on the account so when i paid it i felt so good. The grieviece tells me well you dont owe $486.00 you owe $230.00 we went back and fourth and i am holding the proof in my hand she tells me i'm sorry it was human error. no contact at all. no mail. no bill. no phone calls just an automatic turn my unpaid balance to collections. She said they audited my account and decided i owed $230.00 more. I am going to write the CEO Dan Crowley of Western Dental Centers @ P.O box 1259. Dept #18882,Oaks,Pa,19456 as the grievance operater from Orange,California provided me his name and address her name was Angelica #21220.
If anyone else has exprienced a charge that comes out of no where and turned into a collection agence without any notice i advice a class action suit to see how many others have been over charged by western Dental Centers due to human error with no way to dispute the charge. Please feel free to write this CEO like i am doing tomarrow. I work to hard to let someone steal from me and my daughter, her father commited suicide last year and i took care of my brother who was sick with cancer and passed away in Jan,2015. They are horrible people and i'm still mouning but i will not let this company do this to me or others, they must be stopped. I will take any help from an Attorney if offered.
1 Updates & Rebuttals
Anonymous
Pennsylvania,USA
File a dispute with the credit bureaus
#2General Comment
Thu, November 19, 2015
Go to each credit bureau online (experian, equifax, transunion) and file disputes on the site(s) where the negative item is shown. It may or may not show on all three. If you paid in full then the amount shown on your credit was not authorized by you and is inaccurate. The dispute process should be pretty staightforward and they should remove the item within a month or two. Good luck!
