- Report: #1417981
Complaint Review: WePay.com - Nationwide
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Author Confirmed
Why?
WePay.com
Nationwide, United States
Web:
https://go.wepay.com/
Categories:
Business Rating:
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WePay.com Do not trust WePay as your payment processor!
Do not trust WePay as your payment processor! They engage in careless business practices.
They approved my registration, allowed me to send an invoice, allowed my client to pay the invoice, and then they notified me that they would not allow me to use there service and would be reversing the transaction. I reached out to support and they said my account was flagged as high risk for charge backs.
I asked why I was flagged as high risk, as I have been using other online payment services for years without any issues and never a single charge back. Patrick on their support team informed me that their review process was proprietary and that they would not tell me why.
I have since read various reviews across the internet that confirm this is a very common practice for WePay. The fact that they allow you to register does not mean that they will do business with you. This is very strange as the registration process included questions that could have served this purpose.
If this were a rare occurrence they could claim it was some second level review that caused the cancellation of service, but the magnitude of people complaining of this same scenario means that they are engaging in careless business practices and should not be trusted as a payment processor.
This begs the question of whether they are careless in any of the other processes that involve your confidential information.
