- Report: #5073
Complaint Review: Wells Fargo - California
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Wells Fargo
California, U.S.A.
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Wells Fargo hidden fee ripoff
I have had free checking with Wells Fargo for years. I have my pay check automaticly deposited and the free checking account is a benefit.
A couple of months ago I went into the bank. The teller told me I should have a different type of checking account than I had. She said it would still be free but it would have additional free features such as free travelers checks, which I was very interested in. She also said my checks would be printed for free. She said I qualified for this better checking account because my house if financed through Wells Fargo. She changed me over to the new account type and I ordered new checks.
The first month I got charged a service fee. I called the toll free customer service number and they verified that I should not have been charged. They removed the charge and said they would fix my account so that would not happen again.
This month I am charged the service fee again. I called the toll free number and got the charge waved but I was told I would have to return to the branch to have a waver put on my account. This is very inconvenient.
A couple of months ago I went into the bank. The teller told me I should have a different type of checking account than I had. She said it would still be free but it would have additional free features such as free travelers checks, which I was very interested in. She also said my checks would be printed for free. She said I qualified for this better checking account because my house if financed through Wells Fargo. She changed me over to the new account type and I ordered new checks.
The first month I got charged a service fee. I called the toll free customer service number and they verified that I should not have been charged. They removed the charge and said they would fix my account so that would not happen again.
This month I am charged the service fee again. I called the toll free number and got the charge waved but I was told I would have to return to the branch to have a waver put on my account. This is very inconvenient.
1 Updates & Rebuttals
JEFF
MENIFEE,California,
We Call to get the fees removed too.
#2Consumer Comment
Fri, March 29, 2002
Why do we have to do this my wife has to call all the time to have the charge for checks removed .....just think of the people that never call.... yep this is a rippoff...jeff harrison JR RIPPOFF REPORTER. WELL...THIS IS AS FAR AS WE GO....
