- Report: #1369804
Complaint Review: Web.com - Nationwide
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Author Not Confirmed
Why?
Web.com
Nationwide, USA
Phone:
800-338-1771
Web:
web.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Web.com Continued charging my Bank Account 4 months after I cancelled service and still charging me. Nationwide
I started trying to cancel my service in November of 2016. I was told that I was cancelled. December I was charged again. Called and again I was told that I was cancelled. This went on until February and I stayed on the phone until they sent me an email confirming that I was cancelled. Guess what I was charged 2 days later. I called and was promised a refund. The refund never came. March I was charged again. I called and was told I would be refunded fro 2 months.
That never happened. Now I was charged again so I called when the charge was pending and was told that it was canceled and would not hit. Well it hit. I was told by Candace that I would get a Refund. Ha Like that would happen. I now have my Bank involved and they agree that it looks like a Scam. Warning to anyone stay away from this company they will Lie an Lie and keep getting money as long as they can. The services were TERRIBLE too.
